Customer Insights Specialist

We are seeking an experienced Customer Insights Specialist to join our e-commerce analytics team at Harnham. As a key member of our team, you will use your SQL expertise to drive business growth through data-driven insights and recommendations.The successful candidate will have a strong background in data analysis, with experience in SQL and data...

We are seeking a skilled Customer Insight Data Specialist to drive customer satisfaction and improve our service delivery. Located in Liverpool, this role offers the opportunity to work with a forward-thinking housing association.About the Role:The ideal candidate will be responsible for performing analysis across customer behaviors and survey data,...

About the Role:Harnham is seeking a Customer Insight Analyst to join our team. As a key member of our organization, you will be responsible for analyzing customer data to inform business decisions.In this role, you will work closely with stakeholders to develop and implement strategies that improve customer satisfaction. Your analytical skills and attention...

Customer Insights LeadLiverpool (Hybrid – 3x Days a Week in Office)£50,000-£60,000 HarnhamA leading company is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation. The Customer Insights Lead will be responsible for gathering insights from surveys, disparate data sets, and Voice of the Customer (VoC)...

We are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...

Seeking a Data Insights Specialist to drive increased customer loyalty & retention in our eCommerce Analytics team.We are looking for someone with SQL experience to work on projects across segmentation, regression, loyalty and predictive analytics.The ideal candidate will have good story-telling experience and be able to provide insight & recommendations...

Customer Insights AnalystOur client, a leading fashion retailer, is looking for a skilled Customer Insights Analyst to join their eCommerce Analytics team. The successful candidate will be responsible for providing valuable insights and recommendations to drive increased customer loyalty and retention. The role involves working on a range of projects within...

Lead End-to-End Customer ExperienceA leading fashion retailer seeks a Customer Insights Manager to join the team and drive customer experience optimisation.The role involves leading a team that gathers insights from surveys and disparate data sets to enhance advocacy, loyalty, and customer experience. You will analyse Voice of the Customer (VoC) and Speech...

Join us as a Data Insights Specialist and contribute to our mission of driving business success through data-driven decision making. In this role, you will be responsible for gathering and analyzing customer data to provide actionable insights that inform business strategy.Key ResponsibilitiesGather and analyze customer data from various sources, including...

At Harnham, we are seeking a skilled Customer Insights Lead to join our team in Liverpool. As a key member of our hybrid team, you will be responsible for leading end-to-end customer experience optimization efforts.The successful candidate will have strong experience in the customer insights space and excellent analytical skills. Line management experience...

Job Description:A high-growth fashion retailer seeks a Director of Customer Insight to lead initiatives around customer insight, personalisation, and data science.This role involves managing a matrix team of 12 across customer, loyalty & trading analytics as well as a team of Data Scientists. Key responsibilities include leading promotional sales, stock...

Job Summary: We are seeking an experienced Director of Customer Insight to lead our analytics and data science teams. As a key member of the Harnham team, you will drive business growth through data-driven decision making.The successful candidate will have a strong background in customer analytics and experience managing high-performing teams. If you have a...

Job Title: Data Insights SpecialistAbout Us: Compliance Chain Limited is a leading company in the industry, seeking a skilled Data Insights Specialist to join our team. We are committed to delivering exceptional results and providing a dynamic work environment.Job Summary: We are seeking an experienced Data Insights Specialist to play a key role in our...

About the RoleThe Customer Insight Analyst position at Harnham is designed to drive customer satisfaction and improve service offerings.As a key member of the team, you will be responsible for performing analysis across customer behaviours and survey data, providing insights to stakeholders, and creating reports or dashboards to present findings.This role...

Job Title: Market Insights StrategistConducting research across customer data, panel data, and survey data to drive a customer-centric culture is key.About the RoleWe are seeking a highly skilled Market Insights Strategist to join our growing CX team in Liverpool. The successful candidate will be required to work 3 times a week from our office.The role comes...

**Job Summary**As a Numerical Insight Specialist, you will be responsible for developing Analysis and Insight to support Operations, reporting to help deliver optimal management decisions, and identifying opportunities to enhance operational efficiency.You will apply your analytical and technical ability to ensure the team delivers the highest standards of...

Job DescriptionThis is an exciting opportunity for a recent Graduate to join Agility Resourcing as a Data Insights Specialist. The successful candidate will work closely with the Finance team to provide data-driven insights that drive business decisions.Main ResponsibilitiesInterpret and summarise complex data sets to inform business strategiesIdentify...

Job DescriptionMatalan is seeking a skilled Data Insights Specialist to join our team. As a key member of the commercial function, you will play a vital role in driving business growth and informing strategic decisions across the organisation.Salary: £45,000 - £60,000 per annumResponsibilities:Analyse large datasets to identify trends and insights that...

Job Summary:We are seeking a highly skilled Data Insights Specialist to join our Ecommerce team. This role will involve working closely with the Analytics team to provide technical expertise around data collection and tracking of key metrics.The successful candidate will have experience in converting complex data into concise presentations, providing clear...

Better Placed is seeking a talented Retail Customer Insight Manager to join our team and help drive customer improvements.About the JobThis is a great opportunity to use your skills and experience to lead on customer behaviours, manage the customer lifecycle, and gain customer feedback. You will also be supporting CX measurement programme and reporting.Key...