Director of Customer Insight
3 days ago
A high-growth fashion retailer seeks a Director of Customer Insight to lead initiatives around customer insight, personalisation, and data science.
This role involves managing a matrix team of 12 across customer, loyalty & trading analytics as well as a team of Data Scientists. Key responsibilities include leading promotional sales, stock replenishment, weather models, and funnel pipeline optimisation.
The ideal candidate will have strong experience in Customer Analytics and Data Science with the ability to manage people and stakeholders effectively.
The successful applicant can expect a salary of £110,000-£120,000 per annum. Harnham is an equal opportunities employer and welcomes applications from all qualified candidates.
Key Responsibilities:
- Lead on customer insight and personalisation initiatives
- Manage a matrix team of 12 across customer, loyalty & trading analytics
- Work closely with Data Scientists to drive business outcomes
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