Customer Insights Strategist

19 hours ago


Liverpool, Liverpool, United Kingdom Harnham Full time
Job Title: Customer Insights Strategist

We are seeking a skilled Customer Insights Strategist to join our growing team in Liverpool. This role involves working 3 times a week from our office, offering an attractive salary of up to £55,000 plus car allowance.

About the Role

The successful candidate will be required to conduct core research across customer data, panel data, and survey data to build a customer-centric culture across the business.

This role comes with a competitive salary package and opportunities for growth and development within our organization.

Key Responsibilities
  • Carry out mixed-methods research using quantitative and qualitative techniques to gather key insights for stakeholders.
  • Work with various data sources including internal data, public data, and self-serve data to develop a deep understanding of our customers.
  • Apply statistical analysis such as regression, cluster analysis, and data modeling to drive business decisions.
Your Skills and Experience
  1. Strong experience in customer research using mixed methods.
  2. Proficiency in statistical tools such as SPSS, Q Market Research, R, or similar software.
  3. Excellent communication and stakeholder management skills.
What We Offer
  • A competitive salary of up to £55,000.
  • Fully remote working option.
  • Opportunity to grow and develop your career.


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