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Customer Experience Assistant Manager
4 weeks ago
The Customer Experience Assistant Manager is a key role within the Customer Experience Management department, responsible for supporting the team to deliver exceptional customer experiences across all aspects of our operations. This fixed-term position offers the opportunity to make a significant impact on our Front of House operation, ensuring that our services are consistently delivered to the highest standards.
As a key member of our team, you will be responsible for leading a strong Front of House operation, ensuring that our services are cost-effective and customer-focused. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
ATG Entertainment is proud to be a leader in the live entertainment industry, with a passion for delivering exceptional experiences to our audiences. Our teams cover every discipline across the industry, and we are committed to providing opportunities for growth and development.
The Grand Opera House is a landmark venue in York, hosting a diverse range of performances and events. As a Customer Experience Assistant Manager, you will have the opportunity to work with our talented teams to deliver exceptional experiences to our audiences.
We are committed to providing a gold-standard welcome to everyone who visits our venues, whether they are audiences or visiting companies. Our Disability Confident Committed Employer status reflects our commitment to inclusion and diversity.
We are an equal opportunities employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
