Customer Experience Representative
4 weeks ago
Page Personnel is seeking a highly skilled Customer Experience Advisor to join their team in York. As a key member of the contact centre team, you will be the first point of contact for members, answering a range of enquiries and guiding them through the claims process.
Key Responsibilities
- Provide exceptional customer service via telephone, email, and other platforms.
- Work closely with customers to understand their needs and provide tailored solutions.
- Collaborate with the team to achieve business objectives and improve customer satisfaction.
Requirements
- High level of empathy and understanding of customer needs.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
About Page Personnel
Page Personnel is a leading recruitment agency with a reputation for excellence. We are committed to providing our clients with the highest level of service and our candidates with the best possible opportunities. If you are a motivated and customer-focused individual looking for a new challenge, we would love to hear from you.
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Customer Experience Representative
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