Customer Experience Operations Coordinator

3 weeks ago


York, York City, United Kingdom ATG Entertainment Full time
Customer Experience Operations Coordinator

The Customer Experience Operations Coordinator plays a key role in supporting the Customer Experience Management department to deliver exceptional customer experiences. This involves leading a strong Front of House operation, ensuring that a cost-effective and customer-focused range of services are consistently provided to the highest standards.

ATG Entertainment is proud to stand at the forefront of the live entertainment industry, delivering unforgettable performances for audiences in our landmark venues and exceptional hospitality. Our teams' passion underpins our strategic growth and success.

The Grand Opera House is a leading theatre in York, hosting a varied programme from west-end touring musicals and plays to popular comedians and one-night music gigs. We pride ourselves on delivering a gold-standard welcome to everyone that comes through our doors.

We are passionate about bringing great live experiences to the widest possible audience, giving the world's best creative talent the stage it deserves, and providing our people and partners with opportunities to realise their full potential.

We are a Disability Confident Committed Employer, taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.



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