Service Advisor

4 days ago


Oxford, Oxfordshire, United Kingdom KPI People Full time

Service Advisor Role at KPI People

About the Job

We are seeking an experienced Service Advisor to join our team at KPI People. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities

  • Meet and Greet Customers
  • Explain Vehicle Work
  • Accurate Completion of Courtesy Car Insurance Paperwork
  • Progress Updates and Work Needed
  • Liaising with Workshop, Parts Department, Valeting Team, and Drivers
  • Invoicing Work Carried Out
  • Invoice Explanation and Payment
  • Quoting, Introducing, and Selling Service Plans
  • Ensuring Warranty Paperwork is Correctly Completed
  • Delivering Exceptional Customer Service

Requirements

  • Minimum 12 Months Motor Trade Service Advisor Experience
  • Full UK Driving Licence

Benefits

  • Basic Salary of £28,250
  • On-Target Earnings of £33,250 (Uncapped)
  • Great Benefits Package

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