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Patient Services Advisor

2 months ago


Oxford, Oxfordshire, United Kingdom NHS Full time
About the Role

We are seeking a compassionate and empathetic individual to join our team as a Patient Services Advisor. As a key member of our healthcare team, you will play a vital role in enhancing the well-being of our patients.

Main Responsibilities
  • Respond to patient inquiries over the phone in a professional and courteous manner.
  • Provide a warm and welcoming reception to patients during in-person visits.
  • Address patient questions and concerns in a timely and effective manner.
About Our Team

Our team is dedicated to delivering exceptional patient care and service. We are a dynamic and innovative group of healthcare professionals who are passionate about making a positive impact on the lives of our patients.

Our Workplace Culture

We pride ourselves on creating a positive and supportive work environment that values staff well-being. Our team building activities, such as Annual Away Days and exciting staff outings, are designed to foster a sense of community and camaraderie among our team members.

Benefits
  • Competitive hourly rate of £12.00 per hour.
  • Additional leave and a company pension.
  • Free on-site staff parking and regular deliveries of fresh fruit and homemade treats.
  • Referral programs and store discounts.
Person SpecificationQualifications
  • GCSE Qualified.
  • A-Levels Qualified.
Experience
  • Customer Service Skills.
  • IT Skills.
  • Communication Skills.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.