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Dispenser/Prescription Clerk

2 months ago


Norwich, Norfolk, United Kingdom Primary Care Careers Full time

Job Summary

Primary Care Careers is seeking a skilled Dispenser/Prescription Clerk to join our team at Taverham Surgery. As a key member of our multi-disciplinary practice team, you will play a vital role in ensuring the smooth operation of our dispensary.

Main Responsibilities

  • Process prescriptions and repeat prescriptions in accordance with good practice principles.
  • Ensure medicines and appliances are checked against prescriptions and verify with authorizing doctors when necessary.
  • Collect prescription charges and ensure patient declarations are completed.
  • Process Hospital Letters and Dossett Boxes.
  • Manage stock ordering and control.
  • Prepare monthly returns to the Prescription Pricing Bureau.
  • Answer dispensary phone enquiries and monitor patient exemption status.
  • Sort and dispose of unwanted/returned medication.

About Us

As a friendly and patient-focused GP organisation, we offer a supportive work environment and opportunities for professional growth. Our team is dedicated to providing high-quality healthcare services to our community.

What We Offer

  • Access to the NHS Pension Scheme and Employee Assistance Programme.
  • Free onsite parking.
  • Opportunities for training and development.

Person Specification

Essential Qualifications

  • Diploma Level 2 in Dispensary or equivalent Pharmacy Services qualification.

Essential Experience

  • 12 months+ dispensary and pharmacy experience.
  • Commitment to continuing professional development.
  • Ability to work as part of a busy GP multi-disciplinary practice team.
  • Excellent patient-facing communication skills.