Dispensary Supervisor

**The main responsibilities of the role**: To be responsible for planning and allocating work for all dispensary staff; To oversee all dispensing matters within the practice, checking colleagues dispensing as required; To dispense prescriptions for patients; To collect prescription charges from patients, cash up and balance monies received; To cross-reference number and value of prescription charges against statements, ensuring accuracy; To effectively coordinate the requests for repeat prescriptions via telephone, email, online and over the counter; To ensure requests for repeat prescriptions are processed within a 5 day timeframe; To manage the return of medicines from patients; To deal with uncollected medication in accordance with current policy; To effectively manage stock levels within the dispensary, ensuring adequate levels are held, minimising wastage and expenditure; To promote a safe and effective working environment, conforming to legislation, ensuring drugs are stored appropriately, within temperature parameters and securely; To effectively manage the cold chain process, ensuring all staff are aware of the requirement to accurately record temperatures and store items appropriately; To conduct stock-takes in accordance with guidance; To process invoices for payment, liaising with the finance department as required; To assist with QOF targets; To be responsible for the effective line management, appraisal and development of dispensary staff; To work with a supervisor to take responsibility for developing own clinical competence, leadership and reflective practice skills, within the workplace. Please see full job description attached.