Dispenser/Prescription Clerk

1 month ago


Norwich, Norfolk, United Kingdom Primary Care Careers Full time

About the Role

We are seeking a highly skilled and experienced Dispenser/Prescription Clerk to join our team at Primary Care Careers. As a key member of our multi-disciplinary team, you will play a vital role in ensuring the smooth operation of our dispensary.

Main Responsibilities

  • To process all relevant prescriptions and repeat prescriptions as authorised by GPs and prescribing nurses, in accordance with the good practice principles of the Dispensing Services Quality Scheme.
  • To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor.
  • To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
  • Process Hospital Letters.
  • Process Dossett Boxes.
  • Manage ordering stock and stock control.
  • Preparation of monthly returns to the Prescription Pricing Bureau.
  • Answering and dealing with dispensary phone enquiries.
  • Monitoring patients exemption status.
  • Sorting and disposing of unwanted/returned medication.

About Us

We are a friendly and patient-focused GP organisation located in Norwich and operating Bacon Road Medical Centre and Taverham Surgery. Our team is dedicated to providing high-quality healthcare services to our community.

What We Offer

  • We offer access to the NHS Pension Scheme, an Employee Assistance Programme, and free onsite parking.
  • Across the practices, we have c13,000 patients.
  • The dispensary is located at Taverham Surgery only, but management of prescriptions from both surgeries is required.
  • We are active training practices, teaching: Medical students, currently years 1, 2 & 4 as well as module 4D. ST1 and ST3 GP trainees. Foundation Year 2 doctors.


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