Contact Centre Coach

About the JobThis is an exciting opportunity to join Irwin Mitchell as a Client Experience Leader, leading a team of circa 10-15 colleagues within a department of circa 30-60. As a key member of our Contact Centre team, you will be responsible for providing clear and concise direction, support, and guidance to the team through effective coaching, leadership,...

Impact Team is seeking a skilled Technical Expert to join our team in Sheffield, working 3 days per week.We offer a competitive salary of £500 per day under a PAYE Agency worker contract.About the RoleThis challenging opportunity requires an experienced Business Analyst with expertise in enterprise application development, deployment, and support. The ideal...

Job OverviewSloan Medical Centre is seeking a highly skilled and motivated GP Receptionist to join our team of healthcare professionals.This is an excellent opportunity for the right person to contribute to the smooth running of our patient services, ensuring we provide high-quality care to our patients.The successful candidate will be responsible for...

Centre Manager (with tech ability) - Automotive Service LeaderJob Title: Centre Manager - Automotive ServiceJob Type: Full-timeCategories: Autocentre ManagementLocation: South YorkshireSalary: £34,000 per annum + bonusBusiness Area: AutocentresAre you a skilled leader with experience in the automotive industry? We're looking for a Centre Manager to join our...

We're looking for a seasoned Centre Manager to join our team at Halfords Group PLC. This exciting opportunity comes with a salary of £37,000 per annum, plus an attractive bonus scheme. You'll be responsible for leading the team to success and providing an excellent customer journey.As a key member of our Autocentre Management team, you'll have the chance to...

Location: Sheffield City CentreWe are seeking an experienced Team Leader to join our team at The Graduate, a vibrant city centre pub in Sheffield. About the Role:Support, coach and mentor your team to deliver exceptional guest experiences.Collaborate with the management team to create and execute a compelling vision for the pub.Ensure high standards of...

About the RoleWe are seeking an experienced customer service professional to join our team as a Senior Advisor. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer service to our residents.Key ResponsibilitiesProvide timely and effective customer service to our residents via phone, email, and other...

About the RoleAs a Client Experience Leader at Irwin Mitchell, you will be responsible for leading a team of circa 10-15 colleagues within a department of circa 30-60. Your primary goal will be to provide clear and concise direction, support, and guidance to the team through effective coaching, leadership, and setting SMART objectives.The ideal candidate...

East Bank Medical Centre OverviewWe are seeking a highly skilled Senior Medicines Optimisation Specialist to join our team at East Bank Medical Centre. This is an exciting opportunity for a motivated individual to contribute to the delivery of high-quality patient care.Salary: £55,000 - £65,000 per annumJob DescriptionAs a Senior Medicines Optimisation...

Role OverviewThis is an opportunity to work as a Contact Centre Customer Service Advisor in our Bereavement Support team at HSBC Global Services Limited.Key ResponsibilitiesHandle inbound and outbound calls, and any communication received through digital channels or the post.Make judgement calls around customer and business risk whilst providing an...

Job Title: Tenant Support ProfessionalWe're looking for a Tenant Support Professional to join our team at Goodlord. As a Tenant Support Professional, you will be responsible for providing excellent customer service to our tenants, ensuring their renting experience is exceptional. You will work closely with our customers to understand their needs and resolve...

eTeam is seeking a highly skilled IT Solutions Architect to join their team in Sheffield. The ideal candidate will have a strong background in Contact Centre applications, including IVR and Genesys, as well as experience with Microsoft Office products and Agile-based methodologies.Key Responsibilities:Design and implement Contact Centre solutions using IVR...

About the RoleAptean, a global software company, is seeking an experienced financial professional to lead its Sheffield-based UK Finance team. This role offers a unique opportunity for a proactive and driven accountant to advance their career in a fast-paced environment with a global outlook.Key Responsibilities:Process financial transactions accurately and...

Job OverviewKM Recruitment is a specialist recruiter for the education and employability sectors.Salary and BenefitsWe are offering a competitive salary of £30,000 + bonus potential.Job ResponsibilitiesYou will deliver accredited pre-employment qualifications in Contact Centre operations up to Levels 1 and 2 on a remote basis with occasional classroom...

Medivet is a leading veterinary care provider with practices across the UK, including 24-hour veterinary centres and referral centres. We are seeking an exceptional Veterinary Practice Lead to join our team at our Stapleford practice.This is a permanent, full-time position working 40 hours per week over four days with 1:8 full weekends (at the Alfreton...

Unlock Your PotentialThe Customer Experience Executive role at The Rank Group offers a dynamic and exciting opportunity to join our high-performing team. Based in Sheffield, you'll be part of a cutting-edge contact centre that provides outstanding customer service and entertainment experiences to millions of people worldwide.About the RoleYou will work...

We are seeking a skilled Registered Manager to lead our therapeutic Family Assessment Centre. As a key member of our team, you will be responsible for managing staff, ensuring the highest standards of safeguarding, and working closely with local authorities.Requirements:Degree in Social WorkRight to work in the UKExperience in Children's Social Work at a...

About the RoleThis Senior Branch Manager Designate position is ideal for an enthusiastic and passionate individual who wants to develop their leadership skills in the automotive industry.You will support the Regional Manager in driving branch performance and provide cover if needed.You will be the main point of contact for customers in your local...

Company OverviewHollywood Bowl Group is a leading provider of experiential family entertainment, with 74 centres across the UK and 13 in Canada. We offer a unique blend of bowling, golf, and other activities that bring families and friends together for affordable fun and healthy competition.About the RoleWe are seeking an experienced Assistant Manager to...

Job Title: Adult Crisis Worker - Forensic Support SpecialistThe role of Crisis Worker is critical in providing victims of sexual assault with dedicated support and care. As a Forensic Support Specialist, you will act as an advocate for patients who attend the centre, empowering service users to feel in control and supporting them throughout the forensic...