Contact Centre Leadership Manager
2 weeks ago
This is an exciting opportunity to join Irwin Mitchell as a Client Experience Leader, leading a team of circa 10-15 colleagues within a department of circa 30-60. As a key member of our Contact Centre team, you will be responsible for providing clear and concise direction, support, and guidance to the team through effective coaching, leadership, and setting SMART objectives.
The ideal candidate will have excellent telephone-based skills, the ability to work in a fast-paced environment while maintaining a high level of accuracy and output, and strong team-player qualities.
Responsibilities- Lead and motivate a Contact Centre team to optimum performance levels to achieve agreed targets contributing to the company's objectives.
- Conduct development reviews and recommend training and development plans.
- Act as a role model to others while striving to achieve high standards of performance and customer service.
We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. Our benefits package includes 25 days holiday as standard plus bank holidays, generous pension schemes, and volunteering days. We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace.
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Contact Centre Coach
2 weeks ago
Sheffield, Sheffield, United Kingdom KM Education Recruitment Ltd Full timeAbout the RoleThis position involves delivering accredited pre-employment qualifications in Contact Centre operations up to Levels 1 and 2 on a remote basis with occasional classroom delivery.Key ResponsibilitiesTo manage your diary efficiently to ensure timely assessments and reviews.To develop tailored training/workshops and adopt a more personalised...
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Technical Expert
3 weeks ago
Sheffield, Sheffield, United Kingdom Impact Team Full timeImpact Team is seeking a skilled Technical Expert to join our team in Sheffield, working 3 days per week.We offer a competitive salary of £500 per day under a PAYE Agency worker contract.About the RoleThis challenging opportunity requires an experienced Business Analyst with expertise in enterprise application development, deployment, and support. The ideal...
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Automotive Centre Leadership Role
4 weeks ago
Sheffield, Sheffield, United Kingdom undisclosed Full timeCentre Manager (with tech ability) - Automotive Service LeaderJob Title: Centre Manager - Automotive ServiceJob Type: Full-timeCategories: Autocentre ManagementLocation: South YorkshireSalary: £34,000 per annum + bonusBusiness Area: AutocentresAre you a skilled leader with experience in the automotive industry? We're looking for a Centre Manager to join our...
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Medical Centre Receptionist
4 weeks ago
Sheffield, Sheffield, United Kingdom Sloan Medical Centre Full timeJob OverviewSloan Medical Centre is seeking a highly skilled and motivated GP Receptionist to join our team of healthcare professionals.This is an excellent opportunity for the right person to contribute to the smooth running of our patient services, ensuring we provide high-quality care to our patients.The successful candidate will be responsible for...
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Swim Centre Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom We Are Swim Full timeJob OverviewWe Are Swim is seeking an experienced and motivated Swim Centre Manager to join our team.This is a fantastic opportunity to lead our learn-to-swim centres and play a key role in delivering exceptional customer experiences. As a Swim Centre Manager, you will be responsible for overseeing the day-to-day operations of our centres, including managing...
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Medical Assistant
2 weeks ago
Sheffield, Sheffield, United Kingdom Norwood Medical Centre Full timeAbout the RoleThis is an exciting opportunity to join our team as a Medical Assistant at Norwood Medical Centre. We are seeking a highly motivated and organized individual to provide exceptional patient care and support to our healthcare professionals.Job SummaryWe are offering a competitive salary of £25,000 - £30,000 per annum, depending on...
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City Centre Operations Manager
2 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeAbout the RoleThis exciting opportunity is for a strategic thinker who can work with partners and stakeholders to develop and deliver new ways of working to enhance the city centre experience.You will be responsible for managing a team that delivers place management in the city centre, including the City Centre Ambassadors. Your role will involve leading...
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Clinical Leadership Director
3 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeWe are currently seeking an exceptional Clinical Leadership Director to join our executive medical leadership team. This is a rare opportunity to make a significant impact on patient-centred care and clinical outcomes at Sheffield Teaching Hospitals NHS Foundation Trust.As one of the largest, busiest, and most complex NHS foundation trusts in the UK, we...
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Centre Manager Role
1 week ago
Sheffield, Sheffield, United Kingdom Halfords Group PLC Full timeWe're looking for a seasoned Centre Manager to join our team at Halfords Group PLC. This exciting opportunity comes with a salary of £37,000 per annum, plus an attractive bonus scheme. You'll be responsible for leading the team to success and providing an excellent customer journey.As a key member of our Autocentre Management team, you'll have the chance to...
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Medical Centre Front Desk Administrator
2 weeks ago
Sheffield, Sheffield, United Kingdom Dr Coskery and Partners Wincobank Medical Centre Full timeAt Dr Coskery and Partners Wincobank Medical Centre, we are seeking a highly skilled and organised individual to join our front desk team as a Receptionist.We offer an estimated salary of £23,500 - £25,500 per annum, depending on experience, for this exciting opportunity.The successful candidate will be responsible for managing the reception area, greeting...
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Warehouse Leadership Manager
2 weeks ago
Sheffield, Sheffield, United Kingdom NEXT Full timeAbout the Role:The Warehouse Leadership Manager plays a vital role in driving business growth by ensuring seamless online experiences for customers. This includes supporting team members to meet performance targets, resolving customer complaints efficiently, and maintaining accurate stock processes.Job DescriptionKey Responsibilities:Support Store management...
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Leadership and Innovation Manager
4 weeks ago
Sheffield, Sheffield, United Kingdom QFM Group Full timeWe're seeking an exceptional Leadership and Innovation Manager to support our Costa Coffee team in one of our Sheffield Stores. This is a fantastic opportunity for a seasoned leader with experience in retail or hospitality, looking to take on a new challenge and drive business growth.
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Leadership and Quality Director
2 weeks ago
Sheffield, Sheffield, United Kingdom Ivolve Group Full timeJob Title: Leadership and Quality Director">About the Role:">We are seeking a skilled Leadership and Quality Director to join our team at Ivolve Group. As a key member of our leadership team, you will be responsible for leading a culture that promotes positive relationships between colleagues and the people we support, ensuring their safety monitored and...
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Senior Medicines Optimisation Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom East Bank Medical Centre Full timeEast Bank Medical Centre OverviewWe are seeking a highly skilled Senior Medicines Optimisation Specialist to join our team at East Bank Medical Centre. This is an exciting opportunity for a motivated individual to contribute to the delivery of high-quality patient care.Salary: £55,000 - £65,000 per annumJob DescriptionAs a Senior Medicines Optimisation...
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Retail Leadership Development Manager
7 days ago
Sheffield, Sheffield, United Kingdom ENGINEERINGUK Full timeRetail Leadership Programme - Meadowhall 2025At ENGINEERINGUK, we're looking for ambitious individuals to join our Retail Leadership Development Programme. This exciting opportunity is designed to equip you with the skills and knowledge needed to succeed as a retail leader in one of our multi-million-pound stores.You'll gain hands-on experience across...
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Leadership Role for Mental Health Crisis Service
4 weeks ago
Sheffield, Sheffield, United Kingdom Rethink Mental Illness Full timeAbout the RoleWe are seeking an experienced and passionate Registered Manager to lead our Sheffield Crisis House Service, a 24/7 facility providing short-term support for adults experiencing acute mental health crises.This is an exciting opportunity to join our growing charity, Rethink Mental Illness, on its transformation journey, supporting the delivery of...
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Dynamic City Centre Pub Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom Stonegate Group Full timeOverviewWe are looking for an experienced Team Leader to join our team at The Graduate, a fantastic city centre pub in Sheffield. As a key member of our management team, you will be responsible for creating an amazing guest experience and leading your team to deliver exceptional service.
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Data Centre Systems Engineer
1 month ago
Sheffield, Sheffield, United Kingdom Networking People (UK) Limited Full timeJob OverviewData Centre Systems Engineer required to assist in the installation, removal, and maintenance of IT equipment in a fast-paced data centre environment. This role involves working with x86 hardware and associated components, ensuring the smooth operation of data centre systems.Responsibilities• Installation and removal of IT equipment in the data...
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Project Manager
1 month ago
Sheffield, Sheffield, United Kingdom The Works Full timeWe are seeking a skilled Project Manager to take on a strategic leadership role within our company. The ideal candidate will have a proven track record of delivering successful projects on time and within budget. Key responsibilities include project planning, team management, and stakeholder engagement. If you are a motivated and experienced project manager...
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Sheffield, Sheffield, United Kingdom KO2 Embedded Recruitment Solutions LTD Full timeWe are seeking an experienced Electronics Engineering Manager to lead our electronics team at our office in the heart of Sheffield City Centre.As a key member of our team, you will be responsible for project planning, engineering specifications, budget management, supplier collaboration, customer communication, progress tracking, and continuous...