Senior Administrator
3 weeks ago
Job Title: Senior Administrator
About the Role:
We are seeking an experienced Senior Administrator to join our team at Old Mill. As a key member of our Rural Team in Chippenham, you will work closely with an ambitious adviser and be a vital point of contact for our valued clients, strengthening client relationships and service quality.
Key Responsibilities:
- Manage diary invites in Outlook to coordinate deadlines and client expectations
- Help respond and file client emails to prioritise workload
- Establish a good rapport and high levels of trust with clients to contribute to workflow and client service satisfaction
- Communicate effectively with the team and clients daily to ensure the flow of work and share responsibilities
- Work proactively to drive actions and outcomes from other team members
- Utilise computer abilities to work daily with online systems such as Microsoft Teams, CRM platforms, accounting software, and document management systems
Requirements:
Ideally, you will come from a professional services or customer service environment and have proven administrative skills. You will be extremely organised, able to work to moving deadlines, and proactive in your approach to work. You will be confident in your computer abilities and have experience working with online systems.
Benefits:
At Old Mill, we offer a generous benefits package designed to support your personal and professional growth:
- Generous Holiday Allowance
- Celebrate Your Birthday
- Employee Assistance Programme
- Ongoing Professional Development
- Perks and Discounts
- Pension Scheme
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