Administrative Professional

4 weeks ago


Chippenham, Wiltshire, United Kingdom Old Mill Full time

We are seeking a highly organized and proactive Senior Administrator to join our team in Chippenham. As a key member of our Rural Team, you will work closely with an ambitious adviser to strengthen client relationships and service quality.

This role is busy and varied, requiring someone who thrives in a dynamic and challenging environment. You will be responsible for managing diary invites in Outlook, coordinating deadlines and client expectations, and helping respond and file client emails.

You will be a vital touchpoint for clients, ensuring correspondence is timely, accurate, and efficient. By establishing a good rapport and high levels of trust with clients, you will contribute to the workflow within the team and ultimately to client service satisfaction.

As a Senior Administrator, you will be responsible for building a knowledge base of procedures, problems, and resolutions. You will effectively communicate with the team and clients daily to ensure the flow of work, sharing, and assigning responsibilities.

We are looking for someone who is extremely organized, able to work to moving deadlines, and proactive in their approach to work. You will be confident in your computer abilities and work daily with online systems such as Microsoft Teams, CRM platforms, accounting software, and document management systems.

At Old Mill, we offer a benefits package designed to support your personal and professional growth:

  • Generous Holiday Allowance – Start with 25 days of annual leave, plus bank holidays, with the option to purchase up to 5 additional days.
  • Celebrate Your Birthday – Enjoy an extra day off to celebrate.
  • Employee Assistance Programme – Confidential support available 24/7 for your mental, physical, and financial wellbeing.
  • Ongoing Professional Development – Full funding for your professional qualifications, with continuous learning opportunities.
  • Perks and Discounts – Access to exclusive employee discounts on a wide range of products and services.
  • Pension Scheme – A competitive pension to help plan for your future.


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