Administrative Support Specialist

3 weeks ago


Chippenham, Wiltshire, United Kingdom Old Mill Full time

We are seeking a highly organized and proactive Administrative Support Specialist to join our team at Old Mill. This role will involve managing diary invites in Outlook to coordinate deadlines and client expectations, as well as helping to respond and file client emails to prioritize workload.

The ideal candidate will be a vital touchpoint for clients, ensuring timely, accurate, and efficient correspondence. They will establish a good rapport and high levels of trust with clients, contributing to the workflow within the team and ultimately to client service satisfaction.

This role requires a strong administrative background, with experience in professional services or customer service environments. The successful candidate will be confident in their computer abilities, working daily with online systems such as Microsoft Teams, CRM platforms, accounting software, and document management systems.

Key Responsibilities:

  • Manage diary invites in Outlook to coordinate deadlines and client expectations
  • Help respond and file client emails to prioritize workload
  • Establish a good rapport and high levels of trust with clients
  • Contribute to the workflow within the team and ultimately to client service satisfaction

Requirements:

  • Strong administrative background
  • Experience in professional services or customer service environments
  • Confident in computer abilities
  • Ability to work with online systems such as Microsoft Teams, CRM platforms, accounting software, and document management systems

Benefits:

  • Generous holiday allowance
  • Celebrate your birthday
  • Employee assistance programme
  • Ongoing professional development
  • Perks and discounts
  • Pension scheme


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