IT Support Specialist

1 month ago


Chippenham, Wiltshire, United Kingdom Mintivo Full time
Position

Mintivo is seeking a skilled IT Support Specialist to join our team based in Chippenham. As a Helpdesk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate will have a methodical approach to problem-solving and a strong enthusiasm for delivering high-quality solutions.

Key Responsibilities
  • Respond to service desk requests in a timely and professional manner
  • Install, configure, and troubleshoot computer hardware and software
Requirements
  • Exceptional customer service skills and telephone manner
  • Experience working on a service desk or in a similar technical support role
  • Knowledge of 3rd party software and solution providers
  • Desktop support experience and Office 365 administration skills

This is a fantastic opportunity to join a dynamic and growing company that values its employees and customers. If you are a motivated and enthusiastic individual with a passion for IT support, we encourage you to apply.



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