Operational Risk Manager for International Card Services
1 week ago
American Express is a global service company that provides its customers with exceptional experiences, trusted products, and personalized services.
Job SummaryWe are seeking an experienced Operational Risk Manager to join our International Card Services team. As an Operational Risk Manager, you will play a key role in identifying, assessing, mitigating, and reporting on operational risk within our business processes.
About the RoleThis is an exciting opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. As an Operational Risk Manager, you will be responsible for:
- Providing additional identification of risks throughout business processes and systems
- Conducting control monitoring and compiling key operational risk trends, activities, and events
- Proactively helping identify areas of high-risk for intervention, including conducting independent quality assurance and vertical process testing
- Compiling thematic risk reporting to provide actionable insights to the business on current risk levels, emerging trends, and root causes
- Reviewing categorization of controls and mapping against risks and processes
- Advising the business on identification of risks and spotting areas where product changes or improved controls may be required
- Supporting risk management practices within the business
To be successful in this role, you will need:
- 3+ years of experience in operational risk management, preferably within a financial services industry
- Strong project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
We offer a competitive salary of $120,000 per year, plus bonus incentives. Our benefits package includes:
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- Generous paid parental leave policies
- Free access to global on-site wellness centers staffed with nurses and doctors
- Free and confidential counseling support through our Healthy Minds program
As a valued member of our team, you will have opportunities for career development and training. We are an equal opportunities employer and welcome applications from diverse candidates.
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