Sales Associate
2 weeks ago
Job Title: Sales Assistant
Company Overview: Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts.
Job Description:
We're looking for a Sales Assistant to help us deliver exceptional customer service and drive sales in our stores. As a Sales Assistant, you'll be the face of our brand, working closely with customers to understand their needs and provide personalized recommendations.
Key Responsibilities:
- Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
- Process sales efficiently and accurately, upselling and promoting products to meet sales targets.
- Price and merchandise stock and products correctly, ensuring visual displays are appealing and well-organized.
- Work collaboratively with the team to unload and unpack deliveries, maintaining a high level of stock availability.
- Assist with stock takes, which may require working outside normal store hours.
Requirements:
- Proven customer service experience, with a passion for delivering exceptional service.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Basic numeracy and literacy skills, with the ability to handle cash and operate a till.
- Flexibility to work varying shifts, including weekends and holidays.
What We Offer:
- Competitive hourly rate and opportunities for career progression.
- 25% colleague discount in-store and online.
- Save As You Earn scheme and financial wellbeing support.
- Seasonal incentive schemes and retail management apprenticeship programs.
- Discounted mobile phone contracts and access to 100's of UK retailers.
Contact Us: If you're passionate about delivering exceptional customer service and driving sales, we'd love to hear from you.
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