Critical Services Operations Manager

3 days ago

Brighton, Brighton and Hove, United Kingdom CBRE Full time
About the Role

Critical Services Supervisor

CBRE Global Workplace Solutions is a leading provider of integrated facilities and corporate real estate management services. As a Critical Services Technician, you will support the shift leader and carry out planned preventative maintenance works, ensuring compliance and implementing agreed solutions.

Key Responsibilities:
  • Ensure routine maintenance is carried out to meet and exceed expectations, adhering to service level agreements.
  • Respond to building management alarms and effect emergency repairs as needed.
  • Update and maintain Planned Preventative Maintenance records.
  • Integrate with departments to ensure seamless delivery of services.
  • Escalate incidents and write incident reports, adhering to approved procedures.
  • Maintain critical equipment serving critical areas, such as data centers and SERs.
  • Operate systems safely and effectively, ensuring compliance with policies and procedures.
  • Prepare method statements and risk assessments for tasks to ensure safe working practices.
  • Ensure a safe and healthy working environment, adhering to company policies and client site requirements.
  • Maintain a professional image and deliver excellent customer service.
Experience Required:

We are seeking a qualified individual with:

  • City and Guilds qualification and relevant experience in electrical or engineering fields.
  • 3-5 years' experience in a similar role.
  • Proven experience as an Engineer in building services, working in a critical environment.
  • Experience working as part of a team in a fast-paced environment.
  • Knowledge of Microsoft Office products.
  • Comfortable working a continental shift pattern, including weekends and nights.
  • Strong interpersonal skills and ability to work independently when required.
About CBRE Global Workplace Solutions:

As a core business, Global Workplace Solutions provides end-to-end services to occupier clients across the lifecycle of a building. Our teams help companies improve operations and reduce costs through expert facilities management, project management, real estate, and energy and sustainability services.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with revenues of $23.9 billion and over 100,000 employees. We have been included on the Fortune 500 since 2008 and have been named one of Fortune's 'Most Admired Companies' for eight years, including being ranked number one in the real estate sector in 2020.

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