Desktop Services Engineer

4 days ago


Edinburgh, Edinburgh, United Kingdom Diligenta Full time
{"title": "Desktop Services Engineer", "content": "Job Summary

We are seeking a skilled Desktop Services Engineer to join our team at Diligenta. As a key member of our IT department, you will be responsible for providing top-notch support to our users, ensuring that their technology needs are met and exceeded.

Key Responsibilities
  • Provide on-site and remote support for desktops, laptops, mobile devices, and printers
  • Investigate and resolve complex technical issues for all Diligenta users
  • Install and configure equipment and software for major projects
  • Collaborate with cross-functional teams to ensure seamless IT support
Requirements
  • Proficiency in Microsoft Office and Microsoft Teams
  • Understanding of AD, SCCM, Citrix, Server, and other technical toolsets
  • Experience supporting Windows 10, Windows 7, and Citrix environments
  • Strong problem-solving and decision-making skills
  • Excellent communication and customer service skills
About Diligenta

Diligenta is a leading provider of platform-based life and pensions administration services. We are committed to delivering exceptional customer service and transforming our clients' operations. Our team is passionate about innovation and continuous improvement, and we are looking for like-minded individuals to join us.

", "lang_code": "en-US"}

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