Domiciliary Care Operations Manager

4 weeks ago


Wakefield, Wakefield, United Kingdom TRCGroup Full time
About the Role
Care Scheduler / Care Coordinator is a key position within our team. This role offers an exciting opportunity for a skilled individual to focus on creating well-planned runs and growing our service.

Job Description:
Promote operational efficiency and staff management by producing staff rotas in advance using a computer-based roster system. Ensure all records and rotas are up-to-date, compliant with organisational and legal requirements, accurately reflecting service user and staff information, including absences, annual leave, and training. Assign visits to care workers based on service user needs and preferences, considering gender and compatibility.

Key Responsibilities:
  • Manage referrals and be the first point of contact for new care package referrals.
  • Optimise workforce capacity working with our Recruitment Team for future workforce planning.
  • Identify opportunities to grow the service.

Benefits:
We offer career progression, genuine opportunities for professional development within a long-established domiciliary care service. Enjoy a generous bonus scheme, 24 days of holiday plus bank holidays, free parking, and a comprehensive benefits package. Please note that this position includes some on-call responsibilities.

What We Are Looking For:
A naturally proactive, compassionate individual with a strong commitment to excellence. The ideal candidate will have experience in rota management and scheduling, and a proven track record in coordinating within a domiciliary care setting. A driving licence and transport are essential, as is holding a Level 3 or above qualification in Health and Social Care.

Why TRCGroup?
We break the mould when it comes to recruitment agencies. Our approach is straight-forward and effective. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines. When you choose to work with us, you're choosing a team of devoted recruitment consultants who will only find the perfect fit for you. We listen to individual candidate needs and match them perfectly to our clients.

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