Customer Service Coordinator
2 days ago
To succeed in this role, you will have a strong understanding of customer service principles and be able to coordinate the activities of up to 15 Field Service Engineers in a specific area. Your main responsibility will be to ensure that jobs are completed within agreed Customer Service Level Agreements and business KPIs.
- You will be responsible for answering and logging customer breakdowns on our operating system.
- You will need to prioritize, allocate and distribute work to Field Service Engineers to meet customer expectations and business goals.
- You will plan and manage service schedules for engineers, ensuring regular communication with customers prior to site visits.
-
Customer Service Coordinator
2 days ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeRole OverviewCustomer Service Coordinator - Randstad EnterpriseLocation: Northampton (Hybrid)Salary: £28,000-£30,000 per annum (dependent on experience)This Customer Service Coordinator role is an excellent opportunity to join our team in Northampton. As a key member of the Sales Support team, you will deliver exceptional customer service, supporting the...
-
Customer Service Coordinator
1 week ago
Northampton, Northamptonshire, United Kingdom Austin Fraser Full timeJob DescriptionWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Coordinator for the DVSA programme.This role involves meeting and assisting new people daily, delivering exceptional customer service in a secure assessment environment.Austin Fraser maintains the infrastructure and processes necessary for...
-
Customer Service Coordinator
1 month ago
Northampton, Northamptonshire, United Kingdom Law Staff Legal Recruitment Full timeAs a Customer Service Coordinator at our law firm, you will play a crucial role in ensuring client satisfaction by providing exceptional service delivery and prompt issue resolution. Your responsibilities will include greeting clients and visitors, answering telephone calls, and maintaining meeting rooms.We are looking for an individual with at least four...
-
Customer Service Coordinator
1 week ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeWe are on the hunt for a Customer Service Coordinator to join our dynamic team at CV-Library in Northampton, Northamptonshire. As a key player in our Practice Team, you will be responsible for delivering exceptional customer service and administrative support to our valued clients.About the Job:Proactively deliver high-quality reception and administration...
-
Customer Service Coordinator
1 week ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeJob Overview:The Customer Service Coordinator role at Cv-Library involves providing exceptional customer experiences on refurbishment projects. As a key member of our team, you will focus on delivering full customer care services, anticipating customers' needs, and ensuring positive touch points throughout the customer journey.Key Responsibilities:Work...
-
Customer Service Coordinator
3 weeks ago
Northampton, Northamptonshire, United Kingdom Impact Recruitment Services Full timeAbout the Role:The Customer Service Coordinator will play a key role in ensuring seamless customer interactions, providing timely and accurate updates on orders. As a highly organized and efficient individual, you will be responsible for managing multiple tasks simultaneously, prioritizing effectively to meet deadlines.Main Responsibilities:Liaising with...
-
Customer Service Operations Coordinator
2 days ago
Northampton, Northamptonshire, United Kingdom Rushlift Full timeJob OverviewWe are seeking a highly skilled Customer Service Operations Coordinator to join our team at Rushlift Ltd.This role ensures market-leading customer service is provided to all customers through effective and efficient coordination of our Field Service Engineers.The successful candidate will be responsible for controlling and organising up to 15...
-
Service Delivery Coordinator
2 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Service Delivery Coordinator to join our team. Key responsibilities include:Coordinating customer service activities and ensuring timely issue resolution.Providing expert guidance on our products and services.Collaborating with internal stakeholders to drive customer satisfaction.Requirements:Previous experience in a customer...
-
Customer Service Liaison
2 days ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeCompany OverviewWe are seeking a skilled Customer Service Coordinator to join our existing team in Northampton. The ideal candidate will have a passion for delivering exceptional customer service and be proficient in administration tasks.Job SummaryThis is an exciting opportunity to work as a Customer Service Coordinator, processing customer orders...
-
Food Service Coordinator
3 weeks ago
Northampton, Northamptonshire, United Kingdom ENGINEERINGUK Full time**Job Summary**ENGINEERINGUK is looking for a skilled Food Service Coordinator to join our team. In this role, you will be responsible for coordinating food service activities and ensuring that customers receive outstanding service.**Responsibilities and Tasks**Coordinate daily food service operations to ensure seamless delivery of products and...
-
Customer Experience Coordinator
2 days ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeJob Title: Customer Experience CoordinatorLocation: Northampton (Hybrid)Duration: 12 Months FTCKey Responsibilities:The successful candidate will work closely with multiple sales teams to deliver exceptional customer service and experience.Manage customer operational issues / requests for information / MI.Monitor level of customer service and...
-
Administrative Services Coordinator
1 week ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeOpportunity OverviewCandidates will be involved in managing orders, providing customer service, and coordinating various administrative tasks.This Business Support Coordinator position requires individuals who can handle multiple responsibilities while working independently and collaboratively as part of a team.Key Activities:Ensure seamless order...
-
Food Service Coordinator
6 days ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeWe are seeking a skilled Food Service Coordinator to join our team at Northampton High School, a leading independent girls' day school.The successful candidate will be responsible for coordinating and implementing food services, ensuring high-quality meals are prepared and served to pupils, staff, and visitors during term time. This role requires strong...
-
Customer Experience Coordinator
3 weeks ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob OverviewWe are currently looking for a Customer Experience Coordinator to join our team. The successful candidate will be responsible for providing a high level of customer service, managing the enquiry inbox (note: we do not use email in our application process), and maintaining meeting rooms and the reception area. About Ideal Personnel & Recruitment...
-
Support Services Coordinator
1 week ago
Northampton, Northamptonshire, United Kingdom Omega Resource Group Full timeJob Title: Support Services CoordinatorThis is a great opportunity to join a dynamic engineering company in Northampton, coordinating test support services and collaborating with cross-functional teams. About the Role:Coordinate and enable tasks required of support technicians, focusing on efficient service delivery.Collaborate with teams to drive project...
-
Customer Service Liaison
2 days ago
Northampton, Northamptonshire, United Kingdom Office Angels Full timeAbout the RoleWe are seeking a skilled Customer Service Liaison to join our team. As a key member of our department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerCoordinate with colleagues to ensure seamless communication and...
-
Customs Clearance Coordinator
1 week ago
Northampton, Northamptonshire, United Kingdom Green & Wolvin Recruitment Full timeIn this exciting role as Customs Clearance Coordinator, you will play a crucial part in the success of our client's freight forwarding business. With a strong background in customs compliance, you will be responsible for inputting road, air, sea freight clearances into CDS/CHIEF and preparing necessary documentation for customs entries.About the Role:You...
-
Service Delivery Coordinator
2 days ago
Northampton, Northamptonshire, United Kingdom Rushlift Full timeAbout the OpportunityWe are excited to offer a Service Delivery Coordinator position at Rushlift Ltd.This role offers the chance to work with a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management.The successful candidate will be responsible for ensuring that all customers receive...
-
Customer Scheduling Coordinator
1 month ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryThe Customer Scheduling Coordinator will be responsible for effectively scheduling technical resources across a designated customer base for all activities including site surveys, project deployments, and break fix, ensuring the utilization of technician resources is maximized to achieve customer Service Level Agreements.Key ResponsibilitiesAct as...
-
Customer Service Courier
4 weeks ago
Northampton, Northamptonshire, United Kingdom Ups Uk Full timeJob DescriptionWe are seeking a Customer Service Courier to join our team at UPS UK. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring timely delivery of packages across the region.Your day will involve planning and prioritizing your route to maximize efficiency, working with our team to...