Customer Service Coordinator

4 days ago


Northampton, Northamptonshire, United Kingdom Impact Recruitment Services Full time
About the Role:

The Customer Service Coordinator will play a key role in ensuring seamless customer interactions, providing timely and accurate updates on orders. As a highly organized and efficient individual, you will be responsible for managing multiple tasks simultaneously, prioritizing effectively to meet deadlines.

Main Responsibilities:
  1. Liaising with customers to resolve queries and concerns in a professional and courteous manner.

Skills and Qualifications:

Essential Requirements:
  1. Proven experience in customer-facing roles, preferably in an administrative or order processing environment.
  2. Excellent verbal and written communication skills, with a strong focus on problem-solving.
  3. Able to work under pressure, maintaining a high level of professionalism in fast-paced environments.

Salary and Benefits:

This role offers a competitive hourly rate of £13.50, commensurate with the company's commitment to delivering exceptional value to its clients. Additionally, you will enjoy flexible working hours and opportunities for career development within a dynamic organization.

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