Customer Support Liaison
3 weeks ago
We are seeking a skilled Customer Service Advisor to join our team at Strive Supply Chain Services Ltd.
In this role, you will be responsible for providing top-notch customer service by handling customer complaints, resolving issues, and implementing solutions that meet customer needs.
You will work closely with the Admin & Customer Services Manager to develop and implement customer service strategies that drive business growth and customer satisfaction.
Responsibilities:
- Manage customer relationships and resolve issues in a timely and professional manner.
- Collaborate with internal teams to identify and implement process improvements.
- Analyze customer feedback and use data to inform customer service strategies.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Excellent problem-solving and analytical skills.
- Ability to work in a team environment and communicate effectively with colleagues.
Salary and Benefits:
£25,740 + Benefits package, including health insurance, paid time off, and retirement plan.
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