Customer Support Professional
3 weeks ago
Sofia Stars is a rapidly expanding company, continuously conquering new markets.
As part of our growth, we are seeking a highly skilled Customer Support Professional to join our team.
About the Role:
We require an individual with strong communication skills in both Slovenian and English, capable of providing top-notch support to our clients via email and live chats.
The ideal candidate will be able to process requests with great attention to detail, identify client needs, and proactively propose solutions to ensure customer satisfaction.
Responsibilities:
- Provide exceptional customer support in Slovenian and English;
- Process requests with meticulous attention to detail;
- Identify client needs and offer personalized solutions;
- Foster strong relationships with customers through effective communication;
- Collaborate with our team to improve processes and deliver high-quality results.
What We Offer:
Our competitive salary package includes an estimated $45,000 - $60,000 per annum, depending on experience. Additionally, we provide full medical insurance, including in-patient and out-patient care, maternity, dental, and annual health check-ups.
Other benefits include a dynamic work environment, opportunities for career growth, a sunny office space, time for rest and relaxation, and 20 working days of annual vacation.
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