Aftersales Customer Service Representative
2 days ago
Job Overview
Lookers Glasgow Audi
Salary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)
We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor in our busy Premium Customer Contact Centre.
This is an excellent opportunity to work with a leading automotive retailer, providing exceptional customer service and support to our premium brand customers.
Key Responsibilities
- Offer customers suitable aftercare products and services to enhance their ownership experience
- Effectively manage bookings to ensure our workshops are fully utilized
- Build lasting relationships with customers through exceptional service and professionalism
- Work in line with manufacturer guidelines and brand systems
Requirements
The ideal candidate will have prior customer service experience, excellent communication skills, and a positive attitude. Automotive experience is desirable, but not essential, as full training will be provided.
We offer opportunities for career progression and professional development within the company.
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