Aftersales Customer Service Representative

6 days ago


Glasgow, Glasgow City, United Kingdom Lookers Full time

Job Overview

Lookers Glasgow Audi

Salary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)

We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor.

This is an excellent opportunity to collaborate with a dynamic management team that is committed to sharing expertise and providing unwavering support, while also valuing your input, ideas, and feedback.

This environment will enable you to develop your skills and build a promising career path in the Automotive Industry.

As an Aftersales Customer Advisor, you will play a crucial role in our Aftersales Team, working closely with renowned brands like Audi, BMW/Mini, Land Rover, Jaguar, and Volvo.

Your focus will be on delivering exceptional customer service to maintain workshop traffic and cultivate a loyal customer base.

Key Responsibilities

  • You will recommend suitable aftercare products and services to enhance customer satisfaction
  • Efficiently manage bookings using our system to maximize daily workshop capacity
  • Establish enduring relationships with Premium Brand customers through stellar service and professional conduct
  • Adhere to manufacturer guidelines and Brand procedures meticulously

Requirements

The ideal candidate should possess previous customer service experience, either face to face or over the phone, and demonstrate strong organizational skills, ambition, and a positive outlook.

Effective communication, a friendly telephone demeanor, and solid computer skills are essential for this role.

Prior automotive experience is beneficial but not mandatory, as comprehensive training will be provided during onboarding and continuous learning phases, enabling you to broaden your understanding of the automotive domain.

Opportunities for career growth across various Group roles will be accessible to you.



  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    Job OverviewLookers Glasgow AudiSalary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor in our busy Premium Customer Contact Centre.This is an excellent opportunity to work with a leading automotive retailer, providing exceptional customer...


  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    Job OverviewLookers Glasgow AudiSalary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor in our busy Premium Customer Contact Centre.This is an excellent opportunity to work with a leading automotive retailer, providing exceptional customer...


  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    Position OverviewCompany: LookersCompensation: £30,000 OTE (comprising a base salary of £22,000 plus uncapped bonuses)We are seeking a dedicated professional with a strong customer service background to join our vibrant Premium Customer Contact Centre as a Customer Service Specialist in the Aftersales department.This role presents an excellent opportunity...


  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    Position OverviewCompany: LookersCompensation: £30,000 OTE (comprising a base salary of £22,000 plus uncapped bonuses)We are seeking a dedicated professional with a strong customer service background to join our vibrant Premium Customer Contact Centre as a Customer Service Specialist in the Aftersales department.This role presents an excellent opportunity...

  • Aftersales Director

    1 week ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Aftersales Manager Job DescriptionJob Summary:We are seeking an experienced Aftersales Manager to join our team at Octane Recruitment. As a key member of our automotive recruitment agency, you will be responsible for managing the Aftersales aspect of our clients' main dealer sites.Key Responsibilities:Service Operations: Oversee the day-to-day running of the...

  • Aftersales Director

    1 week ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Aftersales Manager OpportunityAbout the Role:We are seeking an experienced Aftersales Manager to join our client's main dealer site in the Glasgow area. This is a fantastic opportunity for an established Aftersales Manager looking to progress and work for an excellent company.Key Responsibilities:Oversee the Aftersales aspect of the dealership, responsible...


  • Glasgow, Glasgow City, United Kingdom Thegradcafe Full time

    Job DescriptionCompany OverviewThegradcafe is a leading provider of heavy equipment services, with a strong commitment to customer satisfaction and employee development.Job SummaryWe are seeking a highly skilled Aftersales Service Engineer to join our team. As a key member of our service team, you will be responsible for providing exceptional service to our...

  • Aftersales Director

    3 days ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Job Title: Aftersales ManagerJob Summary:We are seeking an experienced Aftersales Manager to lead our team in delivering exceptional customer service and driving business growth. As a key member of our management team, you will be responsible for overseeing the Aftersales function, including Service, Parts, and Workshop operations.Key...

  • Aftersales Director

    3 days ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Job Title: Aftersales ManagerJob Summary:We are seeking an experienced Aftersales Manager to lead our team in delivering exceptional customer service and driving business growth. As a key member of our management team, you will be responsible for overseeing the Aftersales function, including Service, Parts, and Workshop operations.Key...

  • Aftersales Director

    3 days ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Job Title: Aftersales ManagerJob Type: Full-timeLocation: RemoteJob Description:We are seeking an experienced Aftersales Manager to join our team at Octane Recruitment. As a key member of our operations team, you will be responsible for leading the Aftersales function, ensuring seamless delivery of services to our clients.Key Responsibilities:Lead the...

  • Aftersales Director

    3 days ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Job Title: Aftersales ManagerJob Type: Full-timeLocation: RemoteJob Description:We are seeking an experienced Aftersales Manager to join our team at Octane Recruitment. As a key member of our operations team, you will be responsible for leading the Aftersales function, ensuring seamless delivery of services to our clients.Key Responsibilities:Lead the...

  • Aftersales Director

    6 days ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Job Title: Aftersales ManagerJob Type: Full-timeLocation: RemoteJob Description:We are seeking an experienced Aftersales Manager to join our team at Octane Recruitment. As a key member of our operations team, you will be responsible for leading the Aftersales function and driving business growth.Key Responsibilities:Lead the Aftersales team: Manage a team of...

  • Aftersales Director

    6 days ago


    Glasgow, Glasgow City, United Kingdom Octane Recruitment Full time

    Job Title: Aftersales ManagerJob Type: Full-timeLocation: RemoteJob Description:We are seeking an experienced Aftersales Manager to join our team at Octane Recruitment. As a key member of our operations team, you will be responsible for leading the Aftersales function and driving business growth.Key Responsibilities:Lead the Aftersales team: Manage a team of...


  • Glasgow, Glasgow City, United Kingdom Finning International Full time

    Job OverviewFinning International is seeking a skilled Aftersales Service Engineer to join our team. As a Preventative Maintenance Engineer, you will play a critical role in ensuring the operational availability of equipment for our customers.Key ResponsibilitiesCarry out routine servicing of heavy mobile plant equipment in line with manufacturer...


  • Glasgow, Glasgow City, United Kingdom Finning International Full time

    Job OverviewFinning International is seeking a skilled Aftersales Service Engineer to join our team. As a Preventative Maintenance Engineer, you will play a critical role in ensuring the operational availability of equipment for our customers.Key ResponsibilitiesCarry out routine servicing of heavy mobile plant equipment in line with manufacturer...


  • Glasgow, Glasgow City, United Kingdom Finning International Full time

    Job OverviewFinning International is seeking a skilled Aftersales Service Engineer to join our team. As a Preventative Maintenance Engineer, you will play a critical role in ensuring the operational availability of equipment for our customers.Key ResponsibilitiesCarry out routine servicing of heavy mobile plant equipment in line with manufacturer...


  • Glasgow, Glasgow City, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ABM. As a Customer Service Representative, you will be responsible for ensuring a high level of cleanliness and maintenance in our customer-facing facilities.Main Responsibilities:Ensure that areas...


  • Glasgow, Glasgow City, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ABM. As a Customer Service Representative, you will be responsible for ensuring a high level of cleanliness and maintenance in our customer-facing facilities.Main Responsibilities:Ensure that areas...


  • Glasgow, Glasgow City, United Kingdom Page Personnel Finance Full time

    We are seeking a skilled Customer Service Representative to join our team at Page Personnel Finance. The ideal candidate will have experience in delivering excellent customer service and handling complex customer inquiries and complaints.About the RoleThis is a long-term temporary position, Monday to Friday, where you will be responsible for:Providing...


  • Glasgow, Glasgow City, United Kingdom Page Personnel Finance Full time

    We are seeking a skilled Customer Service Representative to join our team at Page Personnel Finance. The ideal candidate will have experience in delivering excellent customer service and handling complex customer inquiries and complaints.About the RoleThis is a long-term temporary position, Monday to Friday, where you will be responsible for:Providing...