Overnight Guest Services Assistant
2 days ago
Job Description:
We are seeking a Night Shift Team Member to join our team at the Premier Inn in Marlborough. As a member of our team, you will be responsible for providing excellent customer service to our hotel guests overnight, ensuring their safety and comfort.
Key Responsibilities:
- Provide exceptional customer service to hotel guests overnight
- Maintain a safe and welcoming environment for guests
- Resolve any issues that may arise during the night, such as noise complaints or maintenance requests
Requirements:
To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as a calm and composed demeanor. Prior experience in a customer-facing role is desirable but not required.
Benefits:
- Competitive salary of £39 per hour
- Guaranteed 32 hours per week over four days
- Up to 60% off Premier Inn rooms and 25% off meals at Whitbread Restaurants
- Discounts on utility bills, travel, and more
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