Overnight Guest Services Assistant

2 days ago


London, Greater London, United Kingdom Premier Inn Full time

Job Description:

We are seeking a Night Shift Team Member to join our team at the Premier Inn in Marlborough. As a member of our team, you will be responsible for providing excellent customer service to our hotel guests overnight, ensuring their safety and comfort.

Key Responsibilities:

  • Provide exceptional customer service to hotel guests overnight
  • Maintain a safe and welcoming environment for guests
  • Resolve any issues that may arise during the night, such as noise complaints or maintenance requests

Requirements:

To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as a calm and composed demeanor. Prior experience in a customer-facing role is desirable but not required.

Benefits:

  • Competitive salary of £39 per hour
  • Guaranteed 32 hours per week over four days
  • Up to 60% off Premier Inn rooms and 25% off meals at Whitbread Restaurants
  • Discounts on utility bills, travel, and more

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