Benefits Advice Caseworker Specialist
5 days ago
Nucleus Legal Advice is seeking an experienced Caseworker and Welfare Benefits Manager to join our team in West London. As a key member of our benefits team, you will be responsible for developing casework and providing advice on benefit issues, including PIP, Universal Credit, and Capability for Work Assessments. With over 2 years of experience in benefits/welfare rights advice and casework, you will have successfully challenged decisions up to tribunal levels and preferably upper tribunal level.
In this role, you will work closely with statutory and non-profit organisations to find solutions to benefits-related issues. You will also participate in cross-team working and problem-solving approaches to tackle complex cases. Your excellent knowledge and experience of casework in benefits advice using different channels will enable you to provide high-quality support to clients. The ideal candidate will have good communication skills, be able to work independently, and have a strong understanding of social welfare law.
The salary for this position is £38,000 - £45,000 per annum, depending on experience. If you are passionate about making a difference in people's lives and have the required skills and qualifications, we encourage you to apply.
Key Responsibilities
- Develop and maintain a caseload of benefits cases
- Provide advice on benefit issues, including PIP, Universal Credit, and Capability for Work Assessments
- Work closely with statutory and non-profit organisations to find solutions to benefits-related issues
- Participate in cross-team working and problem-solving approaches to tackle complex cases
- Maintain accurate records and collate data for reporting purposes
Requirements
- Over 2 years of experience in benefits/welfare rights advice and casework
- Successfully challenged decisions up to tribunal levels and preferably upper tribunal level
- Excellent communication skills
- Ability to work independently
- Strong understanding of social welfare law
What We Offer
- Competitive salary: £38,000 - £45,000 per annum
- Opportunity to make a real difference in people's lives
- Collaborative and supportive work environment
- Ongoing training and development opportunities
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