Lead Welfare Benefits Advisor

5 days ago


London, Greater London, United Kingdom HOUNSLOW CITIZENS ADVICE BUREAU SERVICE Full time
Job Description:

We are seeking an experienced welfare benefits adviser to join our team at Hounslow Citizens Advice Bureau Service.

The ideal candidate will have a strong understanding of welfare benefits and experience in casework, advocacy, and team leadership.

As the Lead Welfare Benefits Advisor, you will be responsible for leading a team of advisers to provide welfare benefits advice, advocacy, and casework for people living with cancer and their families.

You will work closely with clients to understand their needs and challenges, providing expert guidance on welfare benefits and navigating complex systems.

Your excellent communication and interpersonal skills will enable you to build strong relationships with clients, colleagues, and external partners.

In this role, you will also supervise and support the team of advisers to ensure they provide effective advice and information, maximising clients' incomes through benefits and grants.

A key aspect of this project is delivering an outreach service at various locations, including hospitals and offices, with regular sessions covered by the team.

For more information about the role and requirements, please see the job description and person specification below.



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