IT Service Desk Specialist
5 days ago
Job Description:
The Enterprise IT Service Desk Analyst plays a critical role in delivering exceptional customer experiences for our internal stakeholders. As an IT Service Desk Analyst, you will be responsible for resolving PC and mobile device-related challenges, ensuring timely and effective support. Your top priority will be to provide world-class customer support, first-level incident response, and support issue resolution. You will also be responsible for migrating and deploying PCs/PC images, functioning and communicating effectively within a global support team, responding to ticketing incidents by priority and assignment, and documenting resolution and communication history. Additionally, you will analyze root cause and implement corrective solutions, deploy new equipment to customers, collaborate with the infrastructure team, and maintain a thorough understanding of current IT trends and advancements. This role requires strong analytical and problem-solving skills, effective prioritization, strong written and oral communication skills, and the ability to work in a team-oriented environment. A degree in business administration, computer science, or a related field, combined with 3-5 years of related work experience, is preferred. A+ certification is desired. This is a full-time position with possible overtime, and travel may be required up to 10% of the time for remote support. The employee will be required to sit at a desk and use a computer for prolonged periods, and will occasionally need to lift up to 10kg. The employee must be able to communicate effectively with customers, work in a fast-paced environment, and maintain a strong attention to detail.
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IT Service Desk Specialist
3 weeks ago
Manchester, United Kingdom Bureau Veritas Switzerland AG Full timeJob Title: IT Service Desk SpecialistBureau Veritas is seeking an IT Service Desk Specialist to join our team. As an IT Service Desk Specialist, you will be responsible for providing technical support to our employees across Northwest Europe.Key Responsibilities:Provide 1st/2nd level support to determine resolution and/or allocate to the relevant support...
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IT Service Desk Specialist
3 weeks ago
Manchester, United Kingdom Bureau Veritas Switzerland AG Full timeJob Title: IT Service Desk SpecialistBureau Veritas is seeking an IT Service Desk Specialist to join our team. As an IT Service Desk Specialist, you will be responsible for providing technical support to our employees across Northwest Europe.Key Responsibilities:Provide 1st/2nd level support to determine resolution and/or allocate to the relevant support...
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IT Service Desk Specialist
2 weeks ago
Manchester, United Kingdom Bureau Veritas Group Full timeJob Title: IT Service Desk SpecialistJob Summary:We are seeking an IT Service Desk Specialist to join our team at Bureau Veritas Group. As an IT Service Desk Specialist, you will be responsible for providing technical support to our employees across Northwest Europe.Key Responsibilities:Provide remote technical support to employees across Northwest...
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IT Service Desk Specialist
2 days ago
Manchester, United Kingdom Bureau Veritas Switzerland AG Full timeJob Title: IT Service Desk SpecialistJob Summary: We are seeking a skilled IT Service Desk Specialist to join our team at Bureau Veritas Switzerland AG. The successful candidate will provide technical support to employees across Northwest Europe, ensuring resolution within Service Level Agreements (SLAs).Main Responsibilities:Provide 1st and 2nd-level...
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IT Service Desk Specialist
1 week ago
Manchester, United Kingdom Bureau Veritas Group Full timeJob Title: IT Service Desk SpecialistJob Summary:As an IT Service Desk Specialist at the Bureau Veritas Group, you will be responsible for providing technical support to employees across Northwest Europe. This role involves resolving IT issues, managing tickets, and collaborating with other departments.Key Responsibilities:• Provide remote technical...
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IT Service Desk Specialist
3 weeks ago
Manchester, United Kingdom Bureau Veritas Switzerland AG Full timeJob SummaryAs an IT Service Desk Specialist at Bureau Veritas, you will be responsible for providing remote technical support to employees across Northwest Europe. Your primary goal will be to ensure resolution within the Service Level Agreement (SLA) and contribute to key IT deliverables through ongoing responsibilities such as new starter provisioning and...
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IT Service Desk Specialist
3 weeks ago
Manchester, United Kingdom Bureau Veritas Group Full timeJob Summary:We are seeking a highly skilled IT Service Desk Specialist to join our team at Bureau Veritas Group. As a key member of our IT department, you will be responsible for providing technical support to our employees across Northwest Europe.Key Responsibilities:Provide remote technical support to employees, ensuring resolution within Service Level...
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Service Desk Specialist
6 days ago
Manchester, United Kingdom Senitor Associates Full timeService Desk Engineer OpportunitySenitor Associates seeks a dedicated Service Desk Engineer to provide exceptional technical support to our clients.About the Role:As a 2nd/3rd Line Service Desk Engineer, you will be responsible for supporting and resolving incidents and problems affecting our network in Manchester. Regular site visits to multiple locations...
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Service Desk Support Specialist
1 month ago
Manchester, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...
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Service Desk Support Specialist
1 month ago
Manchester, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...
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Service Desk Support Specialist
4 weeks ago
Manchester, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...
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Service Desk Support Specialist
4 weeks ago
Manchester, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...
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Service Desk Support Specialist
3 weeks ago
Manchester, New Hampshire, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...
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Service Desk Support Specialist
3 weeks ago
Manchester, New Hampshire, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...
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Service Desk Support Specialist
1 month ago
Manchester, United Kingdom Greater Manchester Police Full timeService Desk Operator RoleGreater Manchester Police is seeking an exceptional Service Desk Operator to join their team. As a key member of the Service Desk team, you will be responsible for managing calls from internal staff and providing first-line technical support investigations.Key Responsibilities:Manage calls from internal staff and provide technical...
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Service Desk Support Specialist
1 month ago
Manchester, United Kingdom Greater Manchester Police Full timeService Desk Operator RoleGreater Manchester Police is seeking an exceptional Service Desk Operator to join their team. As a key member of the Service Desk team, you will be responsible for managing calls from internal staff and providing first-line technical support investigations.Key Responsibilities:Manage calls from internal staff and provide technical...
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Service Desk Support Specialist
2 weeks ago
Manchester, United Kingdom Greater Manchester Police Full timeService Desk Operator RoleGreater Manchester Police is seeking an exceptional Service Desk Operator to join their team. Reporting to the Service Desk Team Leader, this role involves managing calls from internal staff and providing first-line technical support investigations.This exciting and varied role will put you at the forefront of delivering innovative...
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Service Desk Support Specialist
4 weeks ago
Manchester, United Kingdom Greater Manchester Police Full timeJob Title: Service Desk OperatorGreater Manchester Police (GMP) is seeking an exceptional Service Desk Operator to join their team. As a key member of the Service Desk team, you will be responsible for managing calls from internal staff and providing first-line technical support investigations.About the Role:This exciting and varied role will put you at the...
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Service Desk Support Specialist
4 weeks ago
Manchester, United Kingdom Greater Manchester Police Full timeJob Title: Service Desk OperatorGreater Manchester Police (GMP) is seeking an exceptional Service Desk Operator to join their team. As a key member of the Service Desk team, you will be responsible for managing calls from internal staff and providing first-line technical support investigations.About the Role:This exciting and varied role will put you at the...
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Service Desk Support Specialist
4 weeks ago
Manchester, United Kingdom Cognizant Full timeService Desk Analyst Job DescriptionCognizant is seeking a skilled Service Desk Analyst to join our Infrastructure services practice. As a Service Desk Analyst, you will be responsible for providing first-line support to customers across the firm, ensuring all queries are answered promptly, and requests and incidents are dealt with appropriately.Key...