IT Service Desk Specialist
3 weeks ago
Job Description:
The Enterprise IT Service Desk Analyst plays a critical role in delivering exceptional customer experiences for our internal stakeholders. As an IT Service Desk Analyst, you will be responsible for resolving PC and mobile device-related challenges, ensuring timely and effective support. Your top priority will be to provide world-class customer support, first-level incident response, and support issue resolution. You will also be responsible for migrating and deploying PCs/PC images, functioning and communicating effectively within a global support team, responding to ticketing incidents by priority and assignment, and documenting resolution and communication history. Additionally, you will analyze root cause and implement corrective solutions, deploy new equipment to customers, collaborate with the infrastructure team, and maintain a thorough understanding of current IT trends and advancements. This role requires strong analytical and problem-solving skills, effective prioritization, strong written and oral communication skills, and the ability to work in a team-oriented environment. A degree in business administration, computer science, or a related field, combined with 3-5 years of related work experience, is preferred. A+ certification is desired. This is a full-time position with possible overtime, and travel may be required up to 10% of the time for remote support. The employee will be required to sit at a desk and use a computer for prolonged periods, and will occasionally need to lift up to 10kg. The employee must be able to communicate effectively with customers, work in a fast-paced environment, and maintain a strong attention to detail.
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IT Service Desk Specialist
4 weeks ago
Manchester, United Kingdom Bureau Veritas Group Full timeJob Title: IT Service Desk SpecialistJob Summary:We are seeking an IT Service Desk Specialist to join our team at Bureau Veritas Group. As an IT Service Desk Specialist, you will be responsible for providing technical support to our employees across Northwest Europe.Key Responsibilities:Provide remote technical support to employees across Northwest...
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IT Service Desk Specialist
3 weeks ago
Manchester, United Kingdom Bureau Veritas Switzerland AG Full timeJob Title: IT Service Desk SpecialistJob Summary: We are seeking a skilled IT Service Desk Specialist to join our team at Bureau Veritas Switzerland AG. The successful candidate will provide technical support to employees across Northwest Europe, ensuring resolution within Service Level Agreements (SLAs).Main Responsibilities:Provide 1st and 2nd-level...
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IT Service Desk Specialist
4 weeks ago
Manchester, United Kingdom Bureau Veritas Group Full timeJob Title: IT Service Desk SpecialistJob Summary:As an IT Service Desk Specialist at the Bureau Veritas Group, you will be responsible for providing technical support to employees across Northwest Europe. This role involves resolving IT issues, managing tickets, and collaborating with other departments.Key Responsibilities:• Provide remote technical...
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IT Service Desk Specialist
1 month ago
Manchester, United Kingdom Bureau Veritas Switzerland AG Full timeJob SummaryAs an IT Service Desk Specialist at Bureau Veritas, you will be responsible for providing remote technical support to employees across Northwest Europe. Your primary goal will be to ensure resolution within the Service Level Agreement (SLA) and contribute to key IT deliverables through ongoing responsibilities such as new starter provisioning and...
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Service Desk Specialist
3 weeks ago
Manchester, United Kingdom Senitor Associates Full timeService Desk Engineer OpportunitySenitor Associates seeks a dedicated Service Desk Engineer to provide exceptional technical support to our clients.About the Role:As a 2nd/3rd Line Service Desk Engineer, you will be responsible for supporting and resolving incidents and problems affecting our network in Manchester. Regular site visits to multiple locations...
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Technical Support Specialist
4 days ago
Manchester, United Kingdom Bureau Veritas Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT Service Desk team. As a key member of the team, you will be responsible for providing technical support to employees across Northwest Europe.About the RoleThis is an excellent opportunity to work in a dynamic and fast-paced environment where you will have the chance to...
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Help Desk Specialist
1 week ago
Manchester, New Hampshire, United Kingdom DGH Recruitment Full timeA fantastic opportunity has arisen for a Help Desk Specialist - IT Support to join DGH Recruitment on a permanent basis in Manchester. The estimated annual salary for this role is approximately £32,000.Key Responsibilities:Technical Support:Provide end-user IT assistance on all core desktop applications and technologies.Ticket Triage:Assist the Service Desk...
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Service Desk Manager
2 days ago
Manchester, United Kingdom ASM Global - Europe Full timeService Desk Manager Full-Time: 37.5 hours per weekLocation: ManchesterContract Type : Fixed Term 6 monthsWho Are WeWe are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and...
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Service Desk Manager
16 hours ago
Manchester, United Kingdom ASM Global - Europe Full timeJob Description Service Desk Manager Full-Time: 37.5 hours per week Location: Manchester Contract Type : Fixed Term 6 months Who Are We We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most...
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Manchester, United Kingdom Kite Consulting Group Full timeService Desk Analyst – Professional Services (Manchester)Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.Working with...
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Service Desk Analyst
16 hours ago
Manchester, United Kingdom Kite Consulting Group Full timeService Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. ...
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Service Desk Analyst – Professional Services
2 days ago
Manchester, United Kingdom Kite Consulting Group Full timeService Desk Analyst – Professional Services (Manchester)Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.Working with...
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Service Desk Analyst
1 day ago
Manchester, United Kingdom Kite Consulting Group Full time €31,000Service Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. Working...
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Service Desk Analyst
2 days ago
Manchester, United Kingdom Kite Consulting Group Full time €31,000Service Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. Working...
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Service Desk Analyst – Professional Services
23 hours ago
Manchester, United Kingdom Kite Consulting Group Full timeService Desk Analyst – Professional Services (Manchester) Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000. Working...
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Service Desk Analyst – Professional Services
24 hours ago
Manchester, United Kingdom Kite Consulting Group Full timeService Desk Analyst – Professional Services (Manchester)Technology Service Desk Analyst is required to join a growing professional services organisation to provide key support to users across multiple UK offices. The role is based in Manchester (hybrid working – 2 days in office) and is a permanent role offering a base salary up to £31,000.Working with...
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Senior Service Desk Lead
1 month ago
Manchester, United Kingdom bet365 Full timeJob Title: Senior Service Desk LeadAbout the Role:We are seeking a highly skilled Senior Service Desk Lead to join our team at bet365. As a Senior Service Desk Lead, you will be responsible for providing exceptional customer service to our internal customers, ensuring that their technical issues are resolved efficiently and effectively.Key Responsibilities:...
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Service Desk Manager
2 days ago
Manchester, United Kingdom Chroma Recruitment Full timeThis vacancy is to join one of the country’s most successful telecoms business in supporting an impressive portfolio of clients across multiple industries. We are looking specifically for a Service Desk Manager that will be responsible for the day to day running of the function. You will be responsible for: Managing the strategic development of the...
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Service Desk Manager
2 months ago
Manchester, United Kingdom Chroma Recruitment Full timeThis vacancy is to join one of the country’s most successful telecoms business in supporting an impressive portfolio of clients across multiple industries. We are looking specifically for a Service Desk Manager that will be responsible for the day to day running of the function.You will be responsible for:Managing the strategic development of the function...
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Service Desk Manager
2 months ago
Manchester, United Kingdom Chroma Recruitment Full timeThis vacancy is to join one of the country’s most successful telecoms business in supporting an impressive portfolio of clients across multiple industries. We are looking specifically for a Service Desk Manager that will be responsible for the day to day running of the function. You will be responsible for: Managing the strategic development of the...