Service Delivery Coordinator
5 days ago
Job Title: Customer Service Coordinator
Job Summary:
eTeam is seeking a highly motivated and organized Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Manage customer inquiries and concerns in a timely and professional manner.
- Communicate with customers to understand their needs and provide solutions to meet their requirements.
- Process customer orders and ensure timely delivery of services.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Monitor and report on customer satisfaction and feedback to identify areas for improvement.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Proficiency in computer office software and systems.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
About eTeam:
eTeam is a leading provider of [industry/service] solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
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