Service Delivery Coordinator

5 days ago


Telford, Telford and Wrekin, United Kingdom eTeam Full time

Job Title: Customer Service Coordinator

Job Summary:

eTeam is seeking a highly motivated and organized Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage customer inquiries and concerns in a timely and professional manner.
  • Communicate with customers to understand their needs and provide solutions to meet their requirements.
  • Process customer orders and ensure timely delivery of services.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Monitor and report on customer satisfaction and feedback to identify areas for improvement.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer office software and systems.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

About eTeam:

eTeam is a leading provider of [industry/service] solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.



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