Global Freight Operations Manager
4 weeks ago
Global Freight Manager Job Description
We are seeking a highly skilled and experienced Global Freight Manager to lead our international shipping and distribution efforts.
Main Responsibilities:
- Lead and develop the freight operations team, including recruitment, induction, performance reviews, and disciplinary actions as needed.
- Manage all freight transactions from start to finish, ensuring compliance with credit policies and monitoring credit ratings and outstanding account balances to prevent unpaid accounts.
- Maintain effective relationships within the team and across the business, overseeing ocean shipments and ensuring adherence to Customs Regulations, Dangerous Goods, and Insurance rules.
- Handle incoming inquiries, collect necessary information, and ensure bookings are processed accurately and efficiently.
- Alert Senior Management of pending claims, collect necessary information, and process claims promptly and professionally according to company procedures.
- Maintain accurate and up-to-date documentation, records, and systems, ensuring all job functions are delivered to the highest quality and efficiency, meeting customer expectations and contractual obligations.
Key Requirements:
- At least 2 years of experience in a similar role, with strong knowledge of the import and export market and extensive experience with customs procedures and documentation.
- Effective communication skills, both verbal and written, for building customer relationships, and flexibility and adaptability to changing circumstances.
- Proficiency in MS Word, Excel, PowerPoint, and Outlook, and broad experience in ocean, air, and freight forwarding.
- Experience managing a small team and ability to align personal objectives with the company's strategic goals.
Benefits:
- Comprehensive training and professional development, exciting career growth in an expanding company, and a supportive and collaborative work environment.
- 22 days holiday plus bank holidays, onsite gym access, secure parking, and company pension.
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