Global Freight Operations Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom The Recruitment Group Full time

Global Freight Manager Job Description

We are seeking a highly skilled and experienced Global Freight Manager to lead our international shipping and distribution efforts.

Main Responsibilities:

  • Lead and develop the freight operations team, including recruitment, induction, performance reviews, and disciplinary actions as needed.
  • Manage all freight transactions from start to finish, ensuring compliance with credit policies and monitoring credit ratings and outstanding account balances to prevent unpaid accounts.
  • Maintain effective relationships within the team and across the business, overseeing ocean shipments and ensuring adherence to Customs Regulations, Dangerous Goods, and Insurance rules.
  • Handle incoming inquiries, collect necessary information, and ensure bookings are processed accurately and efficiently.
  • Alert Senior Management of pending claims, collect necessary information, and process claims promptly and professionally according to company procedures.
  • Maintain accurate and up-to-date documentation, records, and systems, ensuring all job functions are delivered to the highest quality and efficiency, meeting customer expectations and contractual obligations.

Key Requirements:

  • At least 2 years of experience in a similar role, with strong knowledge of the import and export market and extensive experience with customs procedures and documentation.
  • Effective communication skills, both verbal and written, for building customer relationships, and flexibility and adaptability to changing circumstances.
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook, and broad experience in ocean, air, and freight forwarding.
  • Experience managing a small team and ability to align personal objectives with the company's strategic goals.

Benefits:

  • Comprehensive training and professional development, exciting career growth in an expanding company, and a supportive and collaborative work environment.
  • 22 days holiday plus bank holidays, onsite gym access, secure parking, and company pension.


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