Ocean Freight Export Coordinator
22 hours ago
About the Role:
Freight Personnel is seeking an experienced Ocean Freight Export Specialist to join our team in Birmingham. As an Ocean Export Operator, you will play a crucial role in managing the exports of Petrochemicals, ensuring timely and efficient freight movement, and providing exceptional customer service.
Key Responsibilities:
- Develop and maintain relationships with customers, ensuring a high level of service is provided.
- Ensure freight is moved on time, with all necessary documentation in place.
- Arrange haulage with shipping lines, ensuring smooth logistics.
- Invoice and check freight prior to dispatch, ensuring accuracy and efficiency.
- Manage all relevant documents, ensuring they are readily available as required.
- Respond to customer queries and requests promptly and efficiently.
- Communicate effectively with overseas agents, customers, and suppliers.
- Utilize customer ERP and SAP systems as required.
Requirements:
- Experience in Ocean freight forwarding.
- Ability to work under pressure to meet tight deadlines.
- Strong numerical and commercial skills.
- Excellent written and verbal communication skills.
- Attention to detail and ability to multitask.
- Proficiency in Microsoft Office and operating systems.
- Proactive, team player with excellent time management and organization skills.
Package and Benefits:
- Salary: £30,000 to £38,000 (dependent on experience).
- Pension scheme.
- 22 days' holiday per year.
- Healthcare plan.
- Cycle to work scheme.
- Free parking.
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