Ocean Freight Export Coordinator

2 weeks ago


Birmingham, Birmingham, United Kingdom Freight Personnel Full time
Job Title: Sea Freight Exports Clerk

About the Role:
Freight Personnel is seeking an experienced Ocean Freight Export Specialist to join our team in Birmingham. As an Ocean Export Operator, you will play a crucial role in managing the exports of Petrochemicals, ensuring timely and efficient freight movement, and providing exceptional customer service.

Key Responsibilities:

  • Develop and maintain relationships with customers, ensuring a high level of service is provided.
  • Ensure freight is moved on time, with all necessary documentation in place.
  • Arrange haulage with shipping lines, ensuring smooth logistics.
  • Invoice and check freight prior to dispatch, ensuring accuracy and efficiency.
  • Manage all relevant documents, ensuring they are readily available as required.
  • Respond to customer queries and requests promptly and efficiently.
  • Communicate effectively with overseas agents, customers, and suppliers.
  • Utilize customer ERP and SAP systems as required.

Requirements:

  • Experience in Ocean freight forwarding.
  • Ability to work under pressure to meet tight deadlines.
  • Strong numerical and commercial skills.
  • Excellent written and verbal communication skills.
  • Attention to detail and ability to multitask.
  • Proficiency in Microsoft Office and operating systems.
  • Proactive, team player with excellent time management and organization skills.

Package and Benefits:

  • Salary: £30,000 to £38,000 (dependent on experience).
  • Pension scheme.
  • 22 days' holiday per year.
  • Healthcare plan.
  • Cycle to work scheme.
  • Free parking.


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