Freight Operations Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Freight Personnel Full time

We are seeking a skilled Freight Operations Specialist to join our team at Freight Personnel. As a key member of our Ocean Export Operations team, you will be responsible for ensuring the smooth movement of freight, managing customer relationships, and maintaining the highest level of service delivery.

Key Responsibilities:
  • Develop and maintain strong relationships with customers to deliver exceptional service and support
  • Coordinate the movement of freight, ensuring timely delivery and compliance with regulatory requirements
  • Collaborate with internal stakeholders to resolve queries and issues efficiently
  • Communicate effectively with overseas agents, customers, and suppliers to ensure seamless operations

Requirements:

  • Proven experience in ocean freight forwarding and logistics operations
  • Strong analytical and problem-solving skills, with the ability to work under pressure
  • Excellent communication and interpersonal skills, with a focus on customer service
  • Proficiency in Microsoft Office and other relevant software applications

Working with Freight Personnel:

As a member of our team, you will have the opportunity to work with a global network of clients and partners, developing your skills and expertise in a dynamic and fast-paced environment.



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