Ocean Freight Trade Support Specialist
4 weeks ago
As a key member of the Freight Personnel team, you will be responsible for building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively. Your expertise in ocean freight will be essential in this role, where you will be responsible for receiving customer quotations, negotiating rates, and preparing and submitting customer quotations and proposals within agreed timeframes.
Main Duties:
* Receive customer quotations via various methods
* Negotiate rates with carriers, hauliers, and suppliers to maximise cost-effectiveness
* Prepare and submit customer quotations and proposals within agreed timeframes
* Work within our in-house system to create and issue quotations
* Communicate with customers to manage and follow up all quotes to obtain feedback and measure success
* Track success/failure rate of quotes and report back to management
* Develop and build relationships with customers to provide the highest level of customer service
* Produce strategic tariffs when required to ensure effective workload and keep them up to date and relevant
Requirements:
* Industry and operational knowledge of ocean freight
* Inbound, outbound, and cross-trade experience
* Understanding of how to influence profitability through effective pricing
* Ability to work under pressure to meet fixed deadlines
* Strong numerical and commercial skills
* Excellent written and verbal communication skills
* Excellent attention to detail
Package and Benefits:
- Salary £30,000 to £35,000 experience dependent
- Pension
- 22 days holiday to start
- Rewards and Discounts
- Healthcare plan
- Cycle to work scheme
- Social events
- Free Parking
- Plus more
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