Exceptional Guest Experience Specialist

3 weeks ago


London, Greater London, United Kingdom .. Sloane Full time
Experience Excellence

We are recruiting an experienced and skilled Cocktail Waitress to join our team at "The Sloane", a luxurious boutique hotel in the heart of Chelsea. As a valued member of our hospitality team, you will be responsible for delivering an exceptional guest experience, ensuring a seamless service, and promoting a positive image of the hotel.

The successful candidate will have a minimum of 1 year of experience in a similar role, excellent communication and interpersonal skills, and a strong understanding of food and beverages. We offer a competitive salary of £37,342 (£17.95 per hour), increased holiday allowance, and other benefits.

Responsibilities:

  • Work closely with the Head Waiter to deliver exceptional service and maintain a high level of customer satisfaction
  • Ensure accurate billing and payment processing
  • Develop and maintain relationships with guests to promote loyalty and retention

Benefits:

  • Competitive salary and benefits package
  • Increased holiday allowance with length of service
  • Flexible working arrangements
  • Opportunities for learning and development


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