Ecommerce Account Coordinator

1 day ago


Kirkby in Ashfield, Nottinghamshire, United Kingdom Julian Bowen Full time
Job Summary

We are seeking a highly organized and detail-oriented Ecommerce Account Coordinator to join our team at Julian Bowen, a leading furniture wholesaler in the UK and Southern Ireland. This role involves working closely with online retailers to ensure consistent support and regular communication.

The ideal candidate will have experience working with online retailers, strong customer service skills, and excellent written and verbal communication skills. They will also be confident in using MS Office Suite, especially Excel, and have a proven ability to develop and maintain close working relationships with customers.

This is a full-time position based in an office environment with potential for remote work arrangements. Occasional travel may be required for client meetings and industry conferences. The salary for this role is £22,000-£25,000 per annum.

Key Responsibilities:

  • Reviewing online content to ensure all imagery and content is accurate and up-to-date.
  • Communicating new product launches and tailoring quotes.
  • Collaborating with internal and external teams to see products through to launch on various e-commerce platforms.
  • Optimizing existing web content to improve and maximize sales potential.
  • Analyzing sales performance and proactively addressing potential negative trends.
  • Regular reporting on KPIs to senior management.

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