Digital Retail Account Manager
1 day ago
Julian Bowen, a leading furniture wholesaler in the UK and Southern Ireland, is hiring a Digital Retail Account Manager to join their ecommerce team.
Job Description:The successful candidate will be responsible for managing several ecommerce retailers, providing consistent support and regular communication to build strong relationships and drive growth. This role requires collaboration with the product development and marketing teams to ensure outputs meet each retailer's requirements.
Responsibilities:- Main Responsibility: Ensure all online content is accurate and up-to-date by reviewing and updating imagery and text.
- Communicate new product launches and tailor quotes for our clients.
- Work with internal and external teams to successfully launch products on various e-commerce platforms.
- Ongoing Task: Optimise existing web content to improve sales potential and performance.
- Analyse sales data and address any potential issues or trends.
- Report regularly on key performance indicators (KPIs) to senior management, including a salary range of £22,000-£25,000 per annum.
- Previous experience working with online retailers.
- Strong customer service skills and excellent communication skills.
- Data analysis and KPI reporting skills.
- Proficient in MS Office Suite, especially Excel.
- Experience in Sage 200 is desirable but not essential.
- Able to develop and maintain strong relationships with customers.
- Cycle to work Scheme.
- Pension Scheme.
- Active Social Team Activities.
- Employee Recognition Schemes.
- Opportunities for training and development.
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