Head of Operational Performance and Improvement

3 weeks ago


Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

We are seeking a highly experienced individual to lead our operational performance and improvement efforts as our Head of Operational Performance. The successful candidate will have a strong track record of driving performance improvement and will be responsible for developing and implementing strategies to improve the efficiency and effectiveness of our operations.

Key Responsibilities:

  • Develop and implement strategies to improve operational performance and efficiency
  • Lead a team of performance improvement specialists to drive change and improvement across the organization
  • Work closely with hospital teams to support the delivery of improvement priorities and take autonomous decisions consistent with delivering sustainable performance
  • Support the establishment of policies and processes to ensure patients are regularly monitored and remain safe while on waiting lists
  • Act as a key source of expertise for the interpretation of national guidance and provide expert advice to operational and clinical teams

Requirements:

  • Professional knowledge acquired through degree supplemented by specialist training or experience in healthcare management
  • Extensive knowledge of RTT, Cancer and Diagnostic rules and technical datasets
  • Experience of performance managing teams and individuals, including setting and monitoring effective recovery plans
  • Excellent communication and leadership skills

University Hospitals Birmingham is a Smoke-Free premises hospital. We offer a wide variety of training and development opportunities to support the personal and career development objectives of our staff.



  • Birmingham, Birmingham, United Kingdom Irwin Mitchell Full time

    ### Job SummaryAs a Business Performance Executive at Irwin Mitchell, you will play a crucial role in driving business performance and excellence across the organization. You will be responsible for leading and executing key projects and initiatives that underpin the financial, business development, operational, and people plans for the legal teams. Your...


  • Birmingham, Birmingham, United Kingdom YMCA Heart of England Full time

    YMCA Heart of England is a leading provider of social housing and support services, seeking an experienced professional to lead our Housing and Support Services team.About the Head of Housing and Support Services roleAs Head of Housing and Support Services, you will be responsible for assessing and monitoring performance and quality improvement targets for...


  • Birmingham, Birmingham, United Kingdom Mondelēz International Full time

    About the RoleWe are seeking a Senior Process Engineer - Performance Improvement to join our manufacturing team at Mondelēz International. The successful candidate will play a key role in driving process excellence and performance improvement across our manufacturing operations.Key ResponsibilitiesLead the development and implementation of process...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job DescriptionAs the Head of Supplier Engagement - Utilities, you will play a critical role in driving the UK's transformation programme for its Carbon Neutral/net zero future. You will be responsible for developing and executing the Supplier Relationship Management strategy in partnership with category teams, defining supplier and contract management...


  • Birmingham, Birmingham, United Kingdom Mondelēz International Full time

    Drive Process ExcellenceMondelēz International is seeking a skilled Senior Process Engineer - Performance Improvement to join our team. As a key member of our manufacturing operations, you will play a critical role in maintaining systems, performing tasks, and activities that support our continuous improvement (CI) processes and culture.Key...


  • Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    College of Social SciencesFull-time starting salary is normally in the range £34,980 to £44,263 with potential progression once in post to £46,974Full Time, Fixed Term contract up to December 2025Birmingham Business School is one of the oldest business schools in the country and sits within a prestigious 1% of the world's business schools that hold the...

  • Head of Manufacturing

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Michael Page (UK) Full time

    Job Title: Head of ManufacturingJob Description:As the Head of Manufacturing, you will be responsible for leading the operational improvement plan in all areas of the business. This involves inspiring a high-performing team, providing guidance and mentorship, and developing initiatives to drive continuous improvement.Lead a manufacturing/operational...


  • Birmingham, Birmingham, United Kingdom Charlton Recruitment Full time

    Are you a seasoned Health & Safety professional with a proven track record in H&S Strategy Development & Implementation? We are seeking a Senior Health & Safety Leader to shape and embed new Health and safety industry standards across the entire High Speed Two Programme.As a Senior HSS Strategy Manager, you will be responsible for Health & Safety Strategy...


  • Birmingham, Birmingham, United Kingdom Tarmac Trading Limited Full time

    As the Operations Manager at Tarmac, you will be responsible for leading a highly skilled team to ensure business continuity and reduce business risk. Key tasks include managing stock control, implementing standard operating procedures, and overseeing the safe operation of the plant and equipment.Key stakeholders you will liaise with include the Area...


  • Birmingham, Birmingham, United Kingdom The Kraft Heinz Company Full time

    About the RoleAs an Operations Improvement Specialist at The Kraft Heinz Company, you will be responsible for identifying and reducing losses within our operations team. Your analytical skills will be crucial in dissecting loss data and formulating actionable improvement plans.You will spend a significant amount of time within the production area, gaining a...


  • Birmingham, Birmingham, United Kingdom Amazon Full time

    We're seeking an experienced Operations Performance Engineer to join our team at Amazon. This role will focus on optimizing warehouse processes to improve operational efficiency and reduce costs.ResponsibilitiesAnalyze and evaluate existing warehouse processes to identify opportunities for improvement and streamlining.Collaborate with cross-functional teams...


  • Birmingham, Birmingham, United Kingdom Amazon UK Services Ltd. Full time

    At Amazon UK Services Ltd., we are seeking an experienced Operations Performance Engineer to join our team. This is a critical role that will be part of our OpsTech Solutions team, responsible for providing end-to-end solutions across the Amazon network globally.Key ResponsibilitiesDesign factory layouts, workstations, and material flow to optimise...


  • Birmingham, Birmingham, United Kingdom Levy Full time

    Head Of OperationsAs our Head of Operations, you will be responsible for managing and delivering all matchday and non-matchday conferences and events at Edgbaston. You will lead a dedicated operations team to ensure seamless execution across a range of events, including corporate meetings, exhibitions, weddings, and large-scale conferences.About the...


  • Birmingham, Birmingham, United Kingdom Investigo Full time

    Job ResponsibilitiesAs the Head of Financial Performance at Investigo, you will be responsible for overseeing the UK's bad debt charge, which accounts for a significant portion of our company's financial performance.Collaborate with the Director of Collections to design and deploy a strategy that aligns with our company's risk appetite and growth...


  • Birmingham, Birmingham, United Kingdom caia - Jobboard Full time

    Job Title: Deputy Head of Financial Crime Operations (FCO)Location: BirminghamCorporate Title: Vice PresidentDeutsche Bank's Anti-Financial Crime (AFC) function plays a crucial role in maintaining the integrity of the bank's operations and global financial services. Our matrix structure enables flexible responses to challenges in Anti-Money Laundering,...


  • Birmingham, Birmingham, United Kingdom Head Resourcing Full time

    Head Resourcing is partnering with a business change consultancy to find an experienced Engagement Manager/Senior Project Manager.This role involves working three days on site with clients, driving culture changes to improve collaboration amongst teams and across units with customers and suppliers.As a Senior Project Manager, you will lead a...


  • Birmingham, Birmingham, United Kingdom Levy Full time

    Head of OperationsAs a key member of the Levy UK & Ireland team, you will be responsible for delivering exceptional event experiences at Edgbaston. Your primary focus will be on managing and leading a dedicated operations team to ensure seamless execution across various events, including corporate meetings, exhibitions, weddings, and large-scale...


  • Birmingham, Birmingham, United Kingdom Investigo Limited Full time

    Job ResponsibilitiesAs a key member of the Investigo Limited team, the Head of Financial Performance will be responsible for overseeing the UK's bad debt charge, which accounts for a significant portion of the total bad debt charge. This role requires close collaboration with the Director of Collections to design and deploy a strategy that aligns with the...


  • Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    Job Title Deutsche Bank is seeking a highly experienced and dedicated professional to lead our Anti-Financial Crime (AFC) function. As Deputy Director of Operations and Performance, you will play a crucial role in keeping our business operations and global financial services clean from financial crime while serving the interests of the Bank and society. ...

  • Performance Analyst

    1 month ago


    Birmingham, Birmingham, United Kingdom Avanti West Coast Full time

    Job Title: Performance AnalystWe are seeking a skilled Performance Analyst to join our dynamic team at Avanti West Coast. As a key member of our team, you will be responsible for ensuring the accuracy and reliability of our performance data, providing meaningful analysis and insights, and driving corrective actions to improve our operational performance.Key...