Revenue Collection Manager

6 days ago


Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time
Job Overview

We are seeking an experienced Revenue Collection Manager to join our team at Service Care Solutions Ltd. This is a key role in the management of Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.

The successful candidate will have extensive management experience at a senior level, a professional qualification in a relevant subject, and strong knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR.

The estimated salary for this position is £26.24 - £31.33 per hour, depending on experience and qualifications.

Key Responsibilities:
  1. Team Management: Manage and coordinate the Revenues team to deliver an efficient and effective service.
  2. Performance Monitoring: Monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, ensuring resources are allocated effectively.
  3. Statutory Returns: Complete and submit statutory government returns, such as CTB1, QRC, NNDR1, and NNDR3.
  4. Revenue Maximisation: Maximise revenue collection by identifying new liabilities through inspections and ensuring they are actioned promptly.
  5. System Development: Lead on the development and testing of core revenue systems and support new system implementations.
  6. Legislative Knowledge: Maintain expert knowledge of legislation to provide guidance, manage complex cases, and represent the authority in court and tribunals.
  7. Customer Service: Handle customer complaints and correspondence with external stakeholders, ensuring high standards of service delivery.
  8. Process Improvement: Develop and implement new processes and policies in response to legislative changes or service needs.


  • Ipswich, Suffolk, United Kingdom Austin Fraser Full time

    Job OverviewAustin Fraser is seeking a highly skilled Revenue Collection Specialist to join our team. This role involves leading the day-to-day management of a Revenues Service, ensuring performance targets are met and legislative requirements are adhered to.Key Responsibilities:Collection Rate Monitoring: Monitor collection rates for Council Tax,...


  • Ipswich, Suffolk, United Kingdom CV-Library Full time

    Job Summary:A highly skilled Revenue Management Lead is required to oversee the day-to-day management of a Revenues Service. This role involves leading a team in Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals. Key responsibilities include monitoring collection rates, maximising revenue...


  • Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time

    Job Title:**Revenue Manager Lead**We are seeking a seasoned Revenue Manager Lead to join our team at Service Care Solutions. As a key member of our Revenues Service, you will be responsible for leading the day-to-day management of our Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and complaint handling.The successful...


  • Ipswich, Suffolk, United Kingdom Austin Fraser Full time

    Job DescriptionWe are seeking a skilled Revenue Management Lead to join our team at Austin Fraser. As a key member of our organization, you will play a critical role in driving revenue growth and optimizing financial operations.Estimated Salary: £26.33 per hour (PAYE)This position involves leading the day-to-day management of a Revenues Service, including...


  • Ipswich, Suffolk, United Kingdom Austin Fraser Full time

    We are seeking an experienced Revenue Growth Manager to lead our Council Tax Service. This role involves overseeing the day-to-day management of a Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.About the Role:You will be responsible for monitoring collection...


  • Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time

    Sr. Revenues Manager Job OpportunityWe are currently seeking a Sr. Revenues Manager to lead our Revenues Service, which includes Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.This is an exceptional opportunity for a seasoned professional to utilise their expertise in revenue collection,...


  • Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Revenue Management ProfessionalWe are seeking a highly experienced Revenue Management Professional to lead our Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.This is an excellent opportunity for a seasoned professional to utilise their expertise in...


  • Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time

    Job Description:This is a fantastic opportunity to join our team as a Senior Revenue Manager. In this role, you will be responsible for leading the Revenues Service, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Lead and manage the Revenues team to deliver exceptional results.Develop and implement strategies to...


  • Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time

    Job RoleThis is a unique opportunity to lead the day-to-day management of a Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.The successful candidate will be responsible for managing a team, monitoring performance, and completing statutory returns. They will also...


  • Ipswich, Suffolk, United Kingdom Suffolk County Council Full time

    About the RoleWe are seeking an experienced professional to provide strategic leadership and financial control of the Revenues Service for our partner organisations. The successful candidate will be responsible for the collection of over £370m in Council Tax, Business Rates and Housing Benefit Overpayments from properties and businesses.


  • Ipswich, Suffolk, United Kingdom Runwood Care Homes Careers Full time

    We're looking for an experienced Sales and Marketing professional to join our team as a Customer Relations Manager at Runwood Care Homes Careers.As a key member of our Sales & Marketing team, you will be focused on developing and implementing strategies to drive sales growth and increase revenue. Your primary goal will be to ensure occupancy targets are met...


  • Ipswich, Suffolk, United Kingdom CV-Library Full time

    Job Description:We are recruiting for an experienced SRP Revenues Manager to lead our Revenues Service. The successful candidate will be responsible for managing a team, overseeing Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and complaint handling. Key requirements include strong knowledge of relevant legislation,...


  • Ipswich, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Ipswich is seeking a skilled Revenue Growth Specialist to join our sales team. In this role, you will be responsible for identifying new business opportunities and developing relationships with key clients.Key Responsibilities:Develop and execute sales strategies to drive revenue growth.Create and present sales proposals that meet...


  • Ipswich, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Unlock Your Sales Potential with beBee ProfessionalsWe are seeking a highly motivated and results-driven Sales Executive to join our dynamic team at beBee Professionals in Ipswich. As a key member of our sales team, you will be responsible for driving revenue growth by identifying new business opportunities and fostering strong relationships with our...


  • Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time

    Job Overview:We are currently seeking a skilled Senior Revenue Manager to join our team. As a key member of our Revenues Service, you will be responsible for leading a team to deliver high-quality services, monitoring collection rates, and maximising revenue collection.Job Summary:Lead and manage the Revenues team to deliver exceptional results.Develop and...


  • Ipswich, Suffolk, United Kingdom Time Appointments Full time

    We are seeking a highly skilled and motivated Mortgage Collections Advisor to join our team in Ipswich. As a key member of our collections team, you will play a crucial role in ensuring that all collection activities are carried out in accordance with regulations.About the Team:Our team provides recruitment services to clients across the financial sector. We...


  • Ipswich, Suffolk, United Kingdom CV-Library Full time

    About the Role:We are seeking a seasoned SRP Revenues Manager to lead our Revenues Service. As a key member of our team, you will be responsible for overseeing the day-to-day management of Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and complaint handling. Your expertise will be invaluable in driving performance,...


  • Ipswich, Suffolk, United Kingdom Time Appointments Full time

    Time Appointments is looking for a skilled Mortgage Collections Advisor to join their team in Ipswich. In this role, you will be responsible for managing borrower accounts that are in arrears, ensuring all collection activities are carried out in accordance with regulations.About the Company:We provide recruitment services to clients across the financial...


  • Ipswich, Suffolk, United Kingdom Reed Specialist Recruitment Ltd Full time

    Job Summary:A talented and organized Accounts Receivable Team Leader is required to join a leading facilities management company in Ipswich. This role involves leading and enhancing the accounts receivable function, working closely with the team to drive efficiency and effectiveness.About Us:We are a dynamic and innovative recruitment agency, passionate...


  • Ipswich, Suffolk, United Kingdom Austin Fraser Full time

    About the RoleAustin Fraser is seeking a highly skilled Financial Operations Manager to lead our Revenues Service. This exciting opportunity allows you to drive financial performance, develop processes, and deliver exceptional customer service.Salary: £26.33 per hour (PAYE)In this role, you will oversee the daily activities of the Revenues Service,...