Revenue Management Lead

2 days ago


Ipswich, Suffolk, United Kingdom Austin Fraser Full time
Job Description

We are seeking a skilled Revenue Management Lead to join our team at Austin Fraser. As a key member of our organization, you will play a critical role in driving revenue growth and optimizing financial operations.

Estimated Salary: £26.33 per hour (PAYE)

This position involves leading the day-to-day management of a Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.

  • Key Responsibilities:
  • Monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, ensuring resources are allocated effectively.
  • Maximise revenue collection by identifying new liabilities through inspections and ensuring they are actioned promptly.
  • Lead on the development and testing of core revenue systems and support new system implementations.
  • Handle customer complaints and correspondence with external stakeholders, ensuring high standards of service delivery.
  • Develop and implement new processes and policies in response to legislative changes or service needs.
  • Possess strong knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR.
  • Proven ability to manage performance, achieve targets, and contribute to statutory returns.
  • Experience representing local authorities in court and tribunals.


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