Council Tax and Non-Domestic Rates Lead

2 days ago


Ipswich, Suffolk, United Kingdom Service Care Solutions Ltd Full time
Revenues Management Opportunity

We are looking for a highly skilled and experienced Revenues Manager to join our team at Service Care Solutions Ltd. The successful candidate will be responsible for leading the day-to-day management of a Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals.

The ideal candidate will have a professional qualification in a relevant subject, extensive management experience at a senior level, and strong knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR. They will also need to demonstrate excellent leadership and communication skills, with the ability to manage change and motivate a team.

The estimated salary for this position is £26.24 - £31.33 per hour, depending on experience and qualifications.

Key Accountabilities:
  1. Performance Reporting: Provide regular performance reports to stakeholders, highlighting areas for improvement and success.
  2. Staff Development: Support the development of staff members, providing training and guidance to ensure they have the necessary skills to perform their roles.
  3. Process Efficiency: Continuously review and improve processes to ensure efficiency and effectiveness in the delivery of services.
  4. Customer Engagement: Foster positive relationships with customers, responding to complaints and concerns in a timely and professional manner.


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