Council Tax and Rates Director
2 days ago
Austin Fraser is seeking a highly skilled Financial Operations Manager to lead our Revenues Service. This exciting opportunity allows you to drive financial performance, develop processes, and deliver exceptional customer service.
Salary: £26.33 per hour (PAYE)
In this role, you will oversee the daily activities of the Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and complaint handling.
- Main Accountabilities:
- Closely monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, allocating resources efficiently.
- Identify and pursue new revenue opportunities through thorough inspections and timely actioning.
- Oversee the development, testing, and implementation of essential revenue systems, supporting new technology integrations.
- Engage with customers, respond to their queries, and maintain high standards of communication.
- Develop innovative solutions to address changing regulatory requirements or operational needs.
- Demonstrate comprehensive understanding of Council Tax, Non-Domestic Rates legislation, and data protection regulations.
- Demonstrate expertise in managing performance, achieving goals, and contributing to official reports.
- Utilize experience representing local authorities in court proceedings and tribunals.
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