Council Tax and Rates Director

2 days ago


Ipswich, Suffolk, United Kingdom Austin Fraser Full time
About the Role

Austin Fraser is seeking a highly skilled Financial Operations Manager to lead our Revenues Service. This exciting opportunity allows you to drive financial performance, develop processes, and deliver exceptional customer service.

Salary: £26.33 per hour (PAYE)

In this role, you will oversee the daily activities of the Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and complaint handling.

  1. Main Accountabilities:
  2. Closely monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, allocating resources efficiently.
  3. Identify and pursue new revenue opportunities through thorough inspections and timely actioning.
  4. Oversee the development, testing, and implementation of essential revenue systems, supporting new technology integrations.
  5. Engage with customers, respond to their queries, and maintain high standards of communication.
  6. Develop innovative solutions to address changing regulatory requirements or operational needs.
  7. Demonstrate comprehensive understanding of Council Tax, Non-Domestic Rates legislation, and data protection regulations.
  8. Demonstrate expertise in managing performance, achieving goals, and contributing to official reports.
  9. Utilize experience representing local authorities in court proceedings and tribunals.


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