Revenue Collection Specialist

1 day ago


Ipswich, Suffolk, United Kingdom Austin Fraser Full time
Job Overview

Austin Fraser is seeking a highly skilled Revenue Collection Specialist to join our team. This role involves leading the day-to-day management of a Revenues Service, ensuring performance targets are met and legislative requirements are adhered to.

Key Responsibilities:
  • Collection Rate Monitoring: Monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, allocating resources effectively to achieve maximum revenue collection.
  • Revenue Maximisation: Identify new liabilities through inspections and ensure prompt action is taken to maximise revenue collection.
  • System Development: Lead on the development and testing of core revenue systems, supporting new system implementations to optimise service delivery.
  • Customer Engagement: Handle customer complaints and correspondence with external stakeholders, ensuring high standards of service delivery.
  • Policy Development: Develop and implement new processes and policies in response to legislative changes or service needs.
Requirements:
  • Strong Knowledge: Strong knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR.
  • Performance Management: Proven ability to manage performance, achieve targets, and contribute to statutory returns.
  • Representation: Experience representing local authorities in court and tribunals.

Salary: £26,330 per annum (based on a 35-hour week). Benefits include a competitive salary, opportunities for career growth, and a supportive work environment.



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