Supporter Services Specialist

4 weeks ago


Liverpool, Liverpool, United Kingdom DFL Full time
Job Overview

DFL is seeking a skilled Supporter Services Specialist to join our team on a casual basis. As a key member of our support team, you will provide exceptional service to our fans, addressing their inquiries, resolving issues, and delivering memorable experiences.

This is an excellent opportunity to work in a fast-paced, dynamic environment, collaborating with our dedicated team to exceed expectations and drive business success.

  • You will be responsible for handling fan/customer interactions, ensuring timely and effective resolutions to their concerns.
  • You will maintain accurate records of supporter contact, providing valuable insights to inform future planning and decision-making.
  • You will work closely with our team to ensure seamless execution of our supporter services, upholding the highest standards of quality and consistency.
  • With your expertise, you will identify areas for improvement and contribute to the development of innovative solutions to enhance our supporter experience.
  • You will be empowered to take ownership of your work, driving results and contributing to the overall success of our organization.

The estimated salary for this role is approximately £23,500 per year, based on experience, with opportunities for career advancement and professional growth.

We offer a range of benefits, including a comprehensive pension scheme, access to exclusive discounts, and paid time off, making us an attractive employer in the industry.


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