Technical Support Specialist

1 day ago


Liverpool, Liverpool, United Kingdom SearchData Full time

Job Title: Technical Support Specialist

About SearchData

We are a growing technology company based in Liverpool, expanding our services across the UK.

Salary:

£32,000 - £40,000 per annum, depending on experience.

Job Description

Become part of our dynamic team and take on the role of a Technical Support Specialist. As a first-line support specialist, you will be responsible for resolving hardware and software issues, contributing to service quality improvements, and providing exceptional customer service.

  • Resolve 1st line support tickets efficiently.
Required Skills and Qualifications

To succeed in this role, you will need:

  • At least 1 year of service desk experience.
  • Proficiency in Microsoft Exchange.
  • Desired skills:
    • Experience in legal tech/document management.


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