Technical Support Specialist

19 hours ago


Liverpool, Liverpool, United Kingdom Workonblockchain Full time

Job Overview:

We are seeking a skilled Technical Support Specialist to join our team at Workonblockchain. As an Academy IT Technician, you will be responsible for providing IT support to end users at the college, including both staff and students.

This role is ideal for individuals with recent IT support experience, preferably in a customer-facing environment. Your primary responsibility will be to provide technical assistance, troubleshoot hardware and software issues, and maintain a high level of customer service.

Your tasks will include:

  1. Supporting hardware and software
  2. Networking
  3. Specific educational technologies
  4. Building hardware
  5. Installing and updating software
  6. Responding to IT requests
  7. Introducing new technologies
  8. Facilitating on-site exams
  9. Maintaining IT equipment to ensure efficient operation and performance

The successful candidate will have excellent communication skills, a strong understanding of IT systems, and the ability to work effectively in a fast-paced environment.

We offer a competitive daily rate between £130 and £140, depending on your experience, along with opportunities to develop your skills through exposure to new technologies and systems in the education sector.



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