Technical Support Specialist
3 weeks ago
Job Title: Technical Support Specialist
We are seeking a skilled Technical Support Specialist to join our team at TeamLogic IT in SE Grand Rapids, MI. As a Technical Support Specialist, you will be responsible for handling customer contacts and resolving incidents in a timely manner.
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently
- Capture incident details accurately and categorize tickets correctly
- Communicate effectively with the team leader and other teams
- Identify service improvements and contribute to their implementation
Requirements:
- Demonstrable work experience equivalent to SCQF 7 or HNC level in an IT-related subject
- Proven track record in call handling and experience working in a service environment
- Good technical knowledge of Microsoft-based environments and online tools for recording and monitoring customer contacts
Salary and Benefits: £175 per day (paid PAYE) in a hybrid working pattern between 8am-6pm, 35 hours a week, with a commute from Paisley.
This is an exciting opportunity to join our team and contribute to delivering high-quality IT services to our clients. If you have a passion for providing excellent customer support and are looking for a new challenge, please apply today
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Technical Support Professional
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Technical Support Specialist
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Technical Support Specialist
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Technical Maintenance Specialist
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Technical Field Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Field Specialist
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Liverpool, Liverpool, United Kingdom Rise Technical Recruitment Limited Full timeService Engineer Job Opportunity:We are seeking an experienced Service Engineer to join our team, covering the Liverpool and surrounding areas. This is a great opportunity to work with a leading company and develop your skills in a dynamic and supportive environment.Key Responsibilities:The successful candidate will be responsible for:Carrying out electrical...
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Technical Support Specialist
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